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Brenda O'neil profile image

Brenda O'neil

Office Manager-Senior Administrative ... at <span class="not-italic font-text_font lg:text-[18px] text-[16px] font-bold claimed">Plug Power</span>
Intro Book
Administrative professional with 14+ years of experience in customer service, management, and sales.
  • Claim this Profile
Location
Maynard, Massachusetts, United States...
Languages
  • Spanish - Basic -
Skills
  • Customer Service
  • Management
  • Sales
  • Marketing
  • Customer Satisfaction
  • Show all
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Bio

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Brenda O'neil is a seasoned administrative professional with 14+ years of experience in customer service, management, and sales. She holds a Bachelor of Arts degree in Sociology from Stonehill College and has received various certifications, including Six Sigma White Belt. Brenda has worked in various roles, including Office Manager, Customer Success Manager, and Administrative Assistant, and has expertise in customer satisfaction, marketing strategy, and process improvement.

Credentials

  • Financial Basics Everyone Should Know
    LinkedIn
    Apr, 2024
    - May, 2026
  • Budgeting in Real Life
    LinkedIn
    Oct, 2023
    - May, 2026
  • The Six Morning Habits of High Performers
    LinkedIn
    Mar, 2023
    - May, 2026

Experience

  • Plug Power
    • Concord, Massachusetts, United States
    • Office Manager-Senior Administrative Assisstant
      • Jul 2022 - Present
      • Concord, Massachusetts, United States

      Responsible for running all daily operations and all support to VP&#39;s and Executives. Established and maintain the Six Sigma Audit program for entire facility. Serving as the main contact person for customers, vendors and other Plug branches.- Provide ongoing support as needed for projects, p...

  • Incentivations
    • Maynard, Massachusetts, United States
    • Office Manager, Customer Success Manager
      • Jun 2012 - Apr 2021
      • Maynard, Massachusetts, United States

      • Managed the day-to-day operations of both City Sampler and Resort Sampler loyalty programs.• Developed reports to monitor optimized spending for inventory and fulfillment. • Worked closely with the CEO to provide insight and decision support for leadership. • Contributed to the development and...

  • Self
    • Maynard, Massachusetts, United States
    • Household Manager
      • Mar 1998 - Jun 2012
      • Maynard, Massachusetts, United States

      • Maintained property and facilitated work with contractors.• Managed household day to day finances.• Directed family activities successfully and within budget.

  • Quality Travel
    • McLean, VA
    • Travel Agent
      • Apr 1996 - Apr 1997
      • McLean, VA

      • Identified client’s requirements and made appropriate travel recommendations.• Assisted clients with travel need via inbound phone calls and outbound sales calls to increase revenue.• Worked with Accounts Payable regarding ticket transactions and travel expenditures.

  • American Embassy Panama
    • Panama City, Panamá, Panama
    • Administrative Assistant
      • Apr 1994 - May 1996
      • Panama City, Panamá, Panama

      • Responsible for the distribution of classified information between offices – obtained appropriate security clearance with the US government.• Provided administrative support to the Coast Guard Attaché and the Drug Enforcement Officer, including handling classified documents, phone conversations...

Education

  • Stonehill College

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Management Consulting”

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