Experience

Peterson Quality Office

• United States
• Retail Office Equipment
• 1 - 100 Employee

• Office Equipment Technician

  • May 2023 - Present

  • Providing high quality technical support to our customers • Communicating with customers and coworkers to ensure satisfaction • Diagnosing, repairing and maintaining a wide variety of equipment • Managing time and inventory • Providing high quality technical support to our customers • Communicating with customers and coworkers to ensure satisfaction • Diagnosing, repairing and maintaining a wide variety of equipment • Managing time and inventory



Mountain Alarm Fire & Security

• United States
• Consumer Services
• 1 - 100 Employee

• Installation Technician

  • Jul 2022 - Apr 2023

  • Installation, service, and inspections of fire alarm and security systems • Prepare for fire alarm installations by reviewing orders, gathering equipment, supplies, and tools; coordinating schedules with customers • Plans fire alarm installations by surveying and evaluating location, identifying alarm installation requirements; laying out equipment and wiring plan • Establishes fire alarm system by installing equipment; running and pulling wiring; programming and calibrating equipment; adhering to codes, regulations and standards • Verifies fire alarm system functionality by testing equipment, connections, and signals; identifies and corrects any and all problems • Performs system tests as required by contract, permit or NFPA72 • Maintains records by documenting installation, the material used and communication and problem encountered or identified with the alarm system • Maintains customer rapport by resolving concerns; answering questions • Performs related tasks as required, up to and including: Responding to service requests, diagnosing system malfunctions of alarm systems, and making adjustments, repairs, or replacement equipment • Updates job knowledge by participating in educational opportunities; reading technical publications • Maintain a safe and secure work environment by following safe practices; keeping security information confidential Show less



Pierce RV Supercenter

• Orientation Specialist

  • Sep 2021 - Feb 2022

  • Educated customers on how to operate and maintain the operation of their RV/Trailer resulting in understanding for long term operation success • Upsold equipment for RV's before and after orientation increasing sales from $25,000 per year to $64,000 • Organized scheduling of orientations through communicating with team members to prepare RVs for walk throughs and ordering repairs if needed • Educated customers on how to operate and maintain the operation of their RV/Trailer resulting in understanding for long term operation success • Upsold equipment for RV's before and after orientation increasing sales from $25,000 per year to $64,000 • Organized scheduling of orientations through communicating with team members to prepare RVs for walk throughs and ordering repairs if needed



UPS

• United States
• Truck Transportation
• 700 & Above Employee

• Package Handler

  • Sep 2018 - Aug 2021

  • Loading and unloading packages into trailers in a fast and safe manner • Lifting packages ranging from 1 to 150lbs. • Loading and unloading packages into trailers in a fast and safe manner • Lifting packages ranging from 1 to 150lbs.



Billings Tech Guys

• United States
• Computer Networking Products
• 1 - 100 Employee

• Computer Technician

  • Apr 2019 - Jun 2019

  • Computer repair and customer service. • Sales to sell devices ranging from phones to security systems, to Personal Computers, and up selling device accessories. • Multitasking/Working on multiple repairs at once • Helping customers by diagnosing problems (and finding solutions) with their device(s) at the front desk in a timely fashion. • Computer repair and customer service. • Sales to sell devices ranging from phones to security systems, to Personal Computers, and up selling device accessories. • Multitasking/Working on multiple repairs at once • Helping customers by diagnosing problems (and finding solutions) with their device(s) at the front desk in a timely fashion.



Extrinsic

• New Zealand
• Executive Offices
• 1 - 100 Employee

• Marketing And Promotions Assistant

  • Jan 2015 - Jul 2018

  • Promotion • Logistics • Running complex ads on Social Media • Promotional videos • Door to door advertisement with flyers • Public speaking to advertise events. • Promotion • Logistics • Running complex ads on Social Media • Promotional videos • Door to door advertisement with flyers • Public speaking to advertise events.



Cricket Wireless

• United States
• Internet Publishing
• 1 - 100 Employee

• Sales Representative

  • Aug 2017 - Dec 2017

  • Reaching sales goals every day/week/month. • Marketing every day that included going to businesses, door to door, and being able to walk up to strangers and let them know about cricket and to sell them a product. • Setting up events (example: setting up a booth at a university to sell product and make people more aware of cricket). • Doing my own work in a timely fashion • Using customer service skills if a customer had any questions regarding a phone, service plan, accessory, etc. • Reaching sales goals every day/week/month. • Marketing every day that included going to businesses, door to door, and being able to walk up to strangers and let them know about cricket and to sell them a product. • Setting up events (example: setting up a booth at a university to sell product and make people more aware of cricket). • Doing my own work in a timely fashion • Using customer service skills if a customer had any questions regarding a phone, service plan, accessory, etc.



iDoctor

• Wellness and Fitness Services

• Computer Technician

  • May 2017 - Aug 2017

  • Computer repair • Customer service • Sales for selling phones and up selling device accessories. • Multitasking with multiple repairs at once • Helping customers by diagnosing problems (and finding solutions) with their device(s) at the front desk in a timely fashion. • Computer repair • Customer service • Sales for selling phones and up selling device accessories. • Multitasking with multiple repairs at once • Helping customers by diagnosing problems (and finding solutions) with their device(s) at the front desk in a timely fashion.



Simply Mac - Apple Premier Partner

• Retail
• 100 - 200 Employee

• Computer Technician/Customer Service

  • Jul 2016 - Jan 2017

  • Computer repair • Multitasking with multiple repairs at once • Helping customers by diagnosing problems (and finding solutions) with their device(s) • Customer service • Sales for selling phones and up selling device accessories. • Computer repair • Multitasking with multiple repairs at once • Helping customers by diagnosing problems (and finding solutions) with their device(s) • Customer service • Sales for selling phones and up selling device accessories.



Shoe Carnival, Inc.

• United States
• Retail
• 700 & Above Employee

• Sales Specialist

  • May 2015 - Nov 2015

  • Multitasking • Customer Service • Organization of Inventory • Theft Prevention • Multitasking • Customer Service • Organization of Inventory • Theft Prevention