Experience

CHALMERS P. WYLIE VA AMBULATORY CARE CENTER
• United States
• Hospitals and Health Care
• 1 - 100 Employee
• Medical Support Assistant

  • Apr 2018 - Present


Target

• Mexico
• Appliances, Electrical, and Electronics Manufacturing
• 1 - 100 Employee

• Starbucks Team Member

  • Aug 2014 - Mar 2018

  Recommend drinks and pairings of food and drinks, create custom drink orders for customers, stocking products, communicating inventory use for ordering in a timely fashion, explaining how to use Starbucks app to new customers, explaining the reward program, and ensuring that the customer has a good experience. Recommend drinks and pairings of food and drinks, create custom drink orders for customers, stocking products, communicating inventory use for ordering in a timely fashion, explaining how to use Starbucks app to new customers, explaining the reward program, and ensuring that the customer has a good experience.



PCCW

• Hong Kong
• Software Development
• 700 & Above Employee

• Team Lead

  • Sep 2007 - Aug 2014

  Lead team of 15-20 people in handling calls according to client guidelines, coached team members on meeting client metrics, reported on metrics and technical system issues during weekly conference calls. Lead team of 15-20 people in handling calls according to client guidelines, coached team members on meeting client metrics, reported on metrics and technical system issues during weekly conference calls.