Bernard Palowitch, Jr.

Knowledge management consultant | Designs and implements KM solutions at Iknow LLC
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Contact Information
us****@****om
(386) 825-5501
Location
New York City Metropolitan Area

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Credentials

  • Certified Energy Manager® (CEM®)
    Association of Energy Engineers
    Jan, 2009
    - Sep, 2024
  • Senior Professional in Human Resources (SPHR®)
    HR Certification Institute
    Jun, 2005
    - Sep, 2024

Experience

  • Iknow LLC
    • United States
    • Business Consulting and Services
    • 1 - 100 Employee
    • Knowledge management consultant | Designs and implements KM solutions
      • Apr 2001 - Present

      Engagement Director, Senior Consultant, and Knowledge Management Specialist at Iknow LLC. Designs and delivers knowledge management solutions to clients around the world. Projects have included aligning knowledge management strategy with business strategy, capturing, representing, and applying knowledge to improve business performance, leveraging knowledge management to strengthen core business processes, and implementing software products and platforms to enable digital transformation.Projects have created sustainable competitive advantage and generated both tangible and intangible benefits, including better decision making, shortened business process cycle times, increased collaboration and teamwork, and greater innovation.Expert in more than 30 categories of knowledge management (KM) technologies and tools, including artificial intelligence, augmented reality, autoclassification, big data, business intelligence, business performance management, business process management and workflow automation, chatbots, community management, data mining/data analysis, data quality and migration, data visualization and dashboards, decision support, digital asset management, document management, electronic data capture and imaging, enterprise content management, enterprise search, expertise location, knowledge modeling and ontology, lessons learned, machine learning, metadata management, modeling and simulation, records management and archiving, statistical analysis, taxonomy management, text mining/text analysis, training and educational technology, virtual workplace, web content management for complex websites and portals, and other new and emerging information technologies.Representative clients include Amgen, Boehringer Ingelheim, Booz Allen Hamilton, Dow Jones, Forrester Research, Genentech, Hoffmann-La Roche, Johnson & Johnson, Merck, Northwestern Mutual, Ortho-McNeil-Janssen Pharmaceuticals, Perspecta, Pfizer, Procter & Gamble, Raytheon, and the United Nations. Show less

    • CEO and President
      • Apr 2001 - Present

      Sets Iknow’s strategic direction, heads business development, and oversees internal operations. Iknow has grown to become the market leader in the knowledge management domain.Please visit Iknow’s website (www.iknow.us) to learn more.

  • Route One Back Office, Inc.
    • United States
    • Software Development
    • Founder, CEO, and President
      • Feb 2013 - Present

      Entrepreneur. Working with a team of KM experts and software developers to create a cloud-hosted software-as-a-service (SaaS) offering to help customers manage their internal documents and workflows. The new offering will combine document management, records management, business process management, and knowledge management into a tightly integrated, easy-to-use, cost-effective application. Entrepreneur. Working with a team of KM experts and software developers to create a cloud-hosted software-as-a-service (SaaS) offering to help customers manage their internal documents and workflows. The new offering will combine document management, records management, business process management, and knowledge management into a tightly integrated, easy-to-use, cost-effective application.

  • EY
    • Entertainment Providers
    • 1 - 100 Employee
    • Senior Partner - Life Sciences Management Consulting Practice
      • Aug 1996 - Nov 2000

      Sold, planned, and directed consulting assignments for pharmaceutical and biotechnology clients. Led the strategy consulting, business process improvement/business reengineering, and knowledge management practices within Life Sciences. Accomplishments: Part of the Life Sciences executive leadership team that grew annual revenues from less than $30 million to over $120 million during the four-year period 1996 to 2000. Attained top quartile ratings for account profitability, overall engagement profitability, revenue managed, and personal utilization. Achieved personal sales of over $18 million in 1999. Awards: * Received the EY National Consulting Services Sales Award in December 1998 for a knowledge management project at Pfizer. * Received the Microsoft Development Award in July 1999 for a software application created for Johnson & Johnson. Representative clients included Becton Dickinson, Bristol-Myers Squibb, Eli Lilly, GlaxoWellcome, Johnson & Johnson, Mallinckrodt, MDS, Merck, Millennium Pharmaceuticals, Novartis, Pharmacia, Pfizer, SmithKline Beecham, and Yamanouchi. Show less

  • Bristol-Myers Squibb
    • United States
    • Pharmaceutical Manufacturing
    • 1 - 100 Employee
    • Corporate Director, Business Process Reengineering
      • Jun 1993 - Aug 1996

      Initiated, planned, and directed internal projects across the company. Major assignments focused on revenue growth, process redesign, and staff productivity improvement. Also provided benchmarking and competitive analysis for the Company. Representative projects included: • Mead Johnson Nutritional Group. Directed a team of executives and senior managers in assessing core competencies and capabilities, benchmarking current performance, and prioritizing process reengineering and performance improvement projects in this $1.4 billion division. New strategies helped the Division capture the top market share in infant formula and launch several new products in the consumer nutritionals segment. • Finance. Directed the diagnostic and process redesign phases of the Company’s worldwide non-transaction financial processes (representing roughly $120 million out of a total $236 million overall finance budget). Recommendations included the creation of a consolidated financial reporting shared service center, standardized reporting package, definition of new performance metrics, and streamlined reporting procedures. • Human Resources. Directed the diagnostic and process redesign phases of the worldwide reengineering of the human resources processes (total HR budget was approximately $175 million). Major recommendations included the creation of HR centers of excellence, redefined roles for HR generalists, direct access to HR data by employees, service centers, and IT improvements. • Legal. Developed recommendations to reduce the costs of outside legal counsel and improve the internal productivity of a 93-person legal department ($196 million expenses, excluding litigation). Improvements included patent process redesign, establishing a legal cost tracking system, work reallocation, and IT investments in databases, document management, and imaging systems. Show less

  • McKinsey & Company
    • Business Consulting and Services
    • 700 & Above Employee
    • Senior Engagement Manager - Manufacturing and Supply Chain Practices
      • Aug 1987 - Jun 1993

      Planned and directed consulting projects. Assignments focused on product/market and manufacturing strategy and operations improvement at major industrial companies. Representative projects include: • Reconfigured the worldwide bulk chemical (active ingredient) plant network during the merger of two pharmaceutical companies. Recommendations were based on future demand forecasts, projections of available manufacturing capacity, and cash flow and tax considerations. • Specified base and optional features for a next-generation medium-duty truck line for an international truck manufacturer. Developed and evaluated alternative manufacturing and sourcing scenarios to build it. • Evaluated the marketing strategies of four major product lines, the distributor management practices, and sales force deployment for a specialty chemical manufacturer. • Led the efforts to improve performance in the electronic card fabrication, final assembly, planning and scheduling, and purchasing functions during a business diagnostic of a laser printer manufacturer, contributing to an overall earnings improvement exceeding $55 million after two years. • Identified operations improvements at 11 pharmaceutical formulation and packaging plants. Manufacturing throughput time reductions released $89 million in working capital and reduced annual inventory carrying costs by $15 million. • Improved chocolate and soft candies manufacturing operations at three domestic plants of a large confectioner by redesigning the plant layouts, debottlenecking manufacturing processes, and recommending targeted investments to ensure peak capacity. • Identified overall cost savings of 16 percent at a U.S. truck assembly plant. • Designed a manufacturing cost reduction program for a major cement producer to achieve a cost reduction target of $40 million over three years. Show less

  • Self Employed
    • Real Estate
    • 1 - 100 Employee
    • Independent consultant in industrial process control systems
      • Sep 1982 - May 1987

      Independent consultant in industrial process control and automation systems. Worked primarily in the oil and gas industry. Independent consultant in industrial process control and automation systems. Worked primarily in the oil and gas industry.

Education

  • Massachusetts Institute of Technology
    Sc.D., Chemical Engineering
    1982 - 1987
  • Massachusetts Institute of Technology - Sloan School of Management
    S.M., Management
    1983 - 1986
  • University of Pittsburgh
    B.Sc., Chemical Engineering
    1977 - 1982
  • University of Pittsburgh
    B.A., Economics
    1977 - 1982

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