Bob Walkup
Service and Operations Manager at Furniture Remedy, llc- Claim this Profile
Click to upgrade to our gold package
for the full feature experience.
-
English -
-
French -
Topline Score
Bio
Ryan Jason Collett
Bob is a great leader and manager and would take the time to sit down with you and help you work out any issues you were having on the job and was ready to suggest ideas to improve work performance and productivity.
Ryan Jason Collett
Bob is a great leader and manager and would take the time to sit down with you and help you work out any issues you were having on the job and was ready to suggest ideas to improve work performance and productivity.
Ryan Jason Collett
Bob is a great leader and manager and would take the time to sit down with you and help you work out any issues you were having on the job and was ready to suggest ideas to improve work performance and productivity.
Ryan Jason Collett
Bob is a great leader and manager and would take the time to sit down with you and help you work out any issues you were having on the job and was ready to suggest ideas to improve work performance and productivity.
Credentials
-
Furniture and Upholstery Inspection and Cleaning
IICRCA- International Inspection, Cleaning and Restoration Council of AssociationsMar, 2018- Sep, 2024
Experience
-
Furniture Remedy, llc
-
United States
-
Furniture
-
1 - 100 Employee
-
Service and Operations Manager
-
Jul 2017 - Present
-
-
-
-
Team Manager- Resolutions
-
2016 - Jan 2017
Managed team of 25 supervisor level resolution specialists to maintain profitability while ensuring customer satisfaction. Managed team of 25 supervisor level resolution specialists to maintain profitability while ensuring customer satisfaction.
-
-
-
EGS Corp
-
Belgium
-
Business Supplies & Equipment
-
1 - 100 Employee
-
Inbound Operations Supervisor
-
2015 - 2016
Managed, motivated, and developed front line staff and processes. Oversaw daily performance of all inbound operations teams providing services on behalf of company’s clients. Managed, motivated, and developed front line staff and processes. Oversaw daily performance of all inbound operations teams providing services on behalf of company’s clients.
-
-
-
-
Team Manager, Protection Agreement Benefit Administration/Retention and Sales
-
Jan 2013 - Mar 2015
Provided sales and customer service through development and performance management. Coached, mentored, and inspired team members. Provided sales and customer service through development and performance management. Coached, mentored, and inspired team members.
-
-
-
Rooms To Go
-
United States
-
Furniture and Home Furnishings Manufacturing
-
700 & Above Employee
-
SouthEast Field Service Supervisor
-
2004 - 2013
Supervised, trained and coordinated 40+ Service Technicians in 6 states managing overall team performance. 7 years as a field technician performing in home wood, upholstery and leather repairs. Supervised, trained and coordinated 40+ Service Technicians in 6 states managing overall team performance. 7 years as a field technician performing in home wood, upholstery and leather repairs.
-
-
Education
-
2008 - 2011
Guilford College
Bachelor of Arts (B.A.) History, History -
1989 - 1992
Greenbrier East
Diploma
Community
