Fellow

• Apr 2023 - Present

Serving on a multi-disciplinary team of leaders who guides the ForHumanity community of contributors, manages projects, and reviews audit criteria to advance Independent Audit of AI Systems. Serving on a multi-disciplinary team of leaders who guides the ForHumanity community of contributors, manages projects, and reviews audit criteria to advance Independent Audit of AI Systems.

Senior Specialist - Strategy & Transformation - U.S. Public Sector

• Nov 2022 - Present

Wheelhouse Group is now proudly part of The Cadmus Group. Wheelhouse Group is now proudly part of The Cadmus Group.

Co Director

• Nov 2020 - Present

Senior Consultant - Emerging Technology Accessibility

• Jul 2020 - Nov 2020

Senior Consultant - Accessibility & AI Integration Lead

• Jul 2020 - Oct 2022

Worked to advance the accessibility of emerging workplace technologies - such as XR, AI, and Autonomous Vehicles - to increase the employment of underrepresented populations, including people with disabilities. Partnered with the disability community and a variety of public and private sector organizations to advocate for and advance industry adoption of inclusive design and technology accessibility practices. Worked to advance the accessibility of emerging workplace technologies - such as XR, AI, and Autonomous Vehicles - to increase the employment of underrepresented populations, including people with disabilities. Partnered with the disability community and a variety of public and private sector organizations to advocate for and advance industry adoption of inclusive design and technology accessibility practices.

Senior Accessibility Manager

• Jan 2019 - Apr 2020

Designed a strategy and led implementation of Magic Leap's first company-wide Accessibility Program. Integrated inclusive design methods and accessibility best practices in product development/quality mgmt. Founded / served as the Chair of LeapABLE, company's first ERG for employees with disabilities and allies. Developed an Accessibility Champions Program to internally scale role-based learning and development. Managed relationships with accessibility services vendors, ecosystem partners… Show more Designed a strategy and led implementation of Magic Leap's first company-wide Accessibility Program. Integrated inclusive design methods and accessibility best practices in product development/quality mgmt. Founded / served as the Chair of LeapABLE, company's first ERG for employees with disabilities and allies. Developed an Accessibility Champions Program to internally scale role-based learning and development. Managed relationships with accessibility services vendors, ecosystem partners, disability advocacy orgs. Led company contributions to XRAccess.org (industry community of practice, Guidelines & Practices Group Leader) and served a public speaker. Show less Designed a strategy and led implementation of Magic Leap's first company-wide Accessibility Program. Integrated inclusive design methods and accessibility best practices in product development/quality mgmt. Founded / served as the Chair of LeapABLE, company's first ERG for employees with disabilities and allies. Developed an Accessibility Champions Program to internally scale role-based learning and development. Managed relationships with accessibility services vendors, ecosystem partners… Show more Designed a strategy and led implementation of Magic Leap's first company-wide Accessibility Program. Integrated inclusive design methods and accessibility best practices in product development/quality mgmt. Founded / served as the Chair of LeapABLE, company's first ERG for employees with disabilities and allies. Developed an Accessibility Champions Program to internally scale role-based learning and development. Managed relationships with accessibility services vendors, ecosystem partners, disability advocacy orgs. Led company contributions to XRAccess.org (industry community of practice, Guidelines & Practices Group Leader) and served a public speaker. Show less

Senior Director of Strategic Consulting Services

• Sep 2015 - Jan 2019

Provided strategic direction and consulting services to dozens of clients who are building or developing their customer-facing digital accessibility programs. Developed strategic consulting services offerings to meet multiple client stakeholders’ needs (e.g. legal/compliance, product development, support). Built and nurtured relationships with industry collaborators, business partners and advocacy groups. Advanced the practice of digital accessibility through conference presentations, webinars,… Show more Provided strategic direction and consulting services to dozens of clients who are building or developing their customer-facing digital accessibility programs. Developed strategic consulting services offerings to meet multiple client stakeholders’ needs (e.g. legal/compliance, product development, support). Built and nurtured relationships with industry collaborators, business partners and advocacy groups. Advanced the practice of digital accessibility through conference presentations, webinars, white papers and an award-winning MOOC on ICT Accessibility. Show less Provided strategic direction and consulting services to dozens of clients who are building or developing their customer-facing digital accessibility programs. Developed strategic consulting services offerings to meet multiple client stakeholders’ needs (e.g. legal/compliance, product development, support). Built and nurtured relationships with industry collaborators, business partners and advocacy groups. Advanced the practice of digital accessibility through conference presentations, webinars,… Show more Provided strategic direction and consulting services to dozens of clients who are building or developing their customer-facing digital accessibility programs. Developed strategic consulting services offerings to meet multiple client stakeholders’ needs (e.g. legal/compliance, product development, support). Built and nurtured relationships with industry collaborators, business partners and advocacy groups. Advanced the practice of digital accessibility through conference presentations, webinars, white papers and an award-winning MOOC on ICT Accessibility. Show less

Executive Accessibility Architect, IBM Accessibility Center

• May 2014 - Aug 2015

Provided architectural leadership over a portfolio of IBM Research accessibility technologies. Closed deals to commercialize IBM Research tech (Mobile A11y Checker, A11y Compliance/Training). Advanced accessibility in the market through research, public policy/standards development, speaking. Served as Diversity & Inclusion mentor at the intersection of disability and LGBTQIA constituencies.

Accessibility Architect & Consulting Leader, IBM Accessibility Center

• Jan 2005 - Apr 2014

Advanced accessibility in the market through research, public policy/standards development, speaking. Served as Diversity & Inclusion mentor at the intersection of disability and LGBTQIA constituencies. Consulted with teams to design innovative accessible products (e.g. Air Travel Kiosk, Self-Checkout). Developed a portfolio of accessibility services, and led the training/enablement of global delivery resources. Managed delivery of accessibility services projects up to $5M for Fortune… Show more Advanced accessibility in the market through research, public policy/standards development, speaking. Served as Diversity & Inclusion mentor at the intersection of disability and LGBTQIA constituencies. Consulted with teams to design innovative accessible products (e.g. Air Travel Kiosk, Self-Checkout). Developed a portfolio of accessibility services, and led the training/enablement of global delivery resources. Managed delivery of accessibility services projects up to $5M for Fortune 500/public sector clients. Increased sales of digital accessibility services 500% over 5-year period.

User Experience Competency Leader, IBM Interactive Experience

• Aug 2000 - Dec 2004

Managed delivery of UX services to dozens of Fortune 500 and public sector customers. Developed UX competency organizational capability by developing methodologies, defining deliverable formats, implementing tooling, and developing employee skills. Managed diverse team of 15 UX professionals (goal-setting, assessment, training, and mentoring). Represented IBM in global conferences, providing thought leadership in UX design / accessibility.

Assistive Technology Research & Adjunct Faculty, School of Industrial Design

• Jun 1998 - Aug 2000

Secured annual funding for US Federal Government sponsored Digital Accessibility research. Developed organizational capability, oversaw a team of designers and developers of traditional and new media (print, web, multimedia, video). Appointed to represent GA Tech on the U.S. Access Board Advisory Committee during development of the original Section 508 Electronic Information & Technology (EIT) Accessibility Standards. Co-developed a new undergraduate curriculum for interactive design. Taught… Show more Secured annual funding for US Federal Government sponsored Digital Accessibility research. Developed organizational capability, oversaw a team of designers and developers of traditional and new media (print, web, multimedia, video). Appointed to represent GA Tech on the U.S. Access Board Advisory Committee during development of the original Section 508 Electronic Information & Technology (EIT) Accessibility Standards. Co-developed a new undergraduate curriculum for interactive design. Taught and advised undergraduate and graduate students.

Research Assistant - Literature, Media & Culture

• Oct 1996 - Jun 1998

Performed industry research on emerging economy of the Internet and World Wide Web. Managed implementation of web-based CMS and educational technology platform for GA Tech. Managed major website re-design and production for GVU Center.

UX Designer & Content Developer

• Jun 1997 - Aug 1997

Developed UX concepts, information architecture and visual design for adult and children’s educational micro-sites (e.g. Kratt's Creatures, Lewis & Clark: Journey of the Corps of Discovery), and Art and History website sections. Interfaced with external design firms to manage web design and content production. Developed UX concepts, information architecture and visual design for adult and children’s educational micro-sites (e.g. Kratt's Creatures, Lewis & Clark: Journey of the Corps of Discovery), and Art and History website sections. Interfaced with external design firms to manage web design and content production.

Program Management & Communications, Enterprise I/T

• Jan 1992 - Sep 1996

Provided program management and communication support as part of international, cross-functional teams developing the enterprise’s first two systems-wide I/T architectures and plans. Designed technical documents and presentations to communicate enterprise-wide I/T architecture. Facilitated multi-cultural, distributed teamwork and communication, including travel on assignment in Europe with global team.

Registrar & Exhibit Designer, Corporate Fine Art & Archives

• Sep 1988 - Jan 1992

Developed and maintained corporate art and archives object database, tracking objects in collection. Planned and implemented exhibition programs aligned to corporate marketing and cultural events. Managed art objects acquisition, transport, installation, framing, repair/maintenance, and loans. Assisted with development of exhibitions for the first World of Coca-Cola Museum.