Experience

Ready Marketing Group

• United States
• Advertising Services
• 1 - 100 Employee

• Corporate Trainer

  • Oct 2022 - Present

  Reached promotion standards within 10 days of starting and earned New Kid On the Block office title. Use direct marketing to acquire long term donors for various non-profit organization clients.Gain interview and team building knowledge to assist in management in training program. Reached promotion standards within 10 days of starting and earned New Kid On the Block office title. Use direct marketing to acquire long term donors for various non-profit organization clients.Gain interview and team building knowledge to assist in management in training program.



Dream Harvest Farming Company

• United States
• Farming
• 1 - 100 Employee

• Hydroponic Farmer

  • Aug 2021 - Nov 2022

  • Work with a team to produce and package live plant product for sales distribution.o Daily inventory check while caring for plants, performing seedling adjustments as necessary.o Observe and take note of product quality, growth, and changes.• Trained and educated new employees in company procedures, including how to care for live product andestablishing safety policies to prevent accidents.• Research and collect data for experimental plant trials; proofread and edited this data to its highestquality in order to send information to clients in Texas and surrounding states.



StretchLab Franchise

• United States
• Wellness and Fitness Services
• 700 & Above Employee

• Customer Service Representative

  • Nov 2019 - Sep 2022

  • Attended front desk; served as the first point of contact for incoming customers.• Educate clients on the benefits of StretchLab’s services and use sales tactics to increase client bookings.• Build relationships with clients, encouraging memberships and customer retention using upselling.• Worked through conflict resolution with customers to ensure a positive experience. • Attended front desk; served as the first point of contact for incoming customers.• Educate clients on the benefits of StretchLab’s services and use sales tactics to increase client bookings.• Build relationships with clients, encouraging memberships and customer retention using upselling.• Worked through conflict resolution with customers to ensure a positive experience.



Einstein Bros Bagels

• United States
• Restaurants
• 300 - 400 Employee

• Shift Lead

  • Oct 2018 - Nov 2019

  • Trained new employees, familiarizing them with the POS system and customer service practices.• Partook in weekly meetings between store managers, sharing communication tactics to increasecustomer satisfaction from 80% to 97%.• Onboarded and delivered exceptional service to customers during peak times, taking time to give eachcustomer full attention and assistance when needed.• Managed the cash register and entered dozens of orders per hour with zero errors, accurately handlingcredit card and cash payments.