Benny Cheung

Director of Research & Behavioural Science at Be-IQ
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Location
Cambridge, England, United Kingdom, UK

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Experience

    • Financial Services
    • 1 - 100 Employee
    • Director of Research & Behavioural Science
      • Nov 2023 - Present

      London, United Kingdom Develop state-of-the-art digital risk profiling tool for financial services providers: • Deliver end-to-end research projects • Build and develop research team • Inject behavioural science expertise in support of product development

    • Egypt
    • Human Resources
    • 1 - 100 Employee
    • Research & Behavioural Science Consultant
      • Nov 2023 - Present

      London/Cambridge, United Kingdom • Improve startups' research capability by shadowing/co-working on live projects • Build and grow in-house research and insights team • Develop team via individual coaching on research/analytics/insights/product domain knowledge • Apply behavioural science principles in research and product development

    • United Kingdom
    • Business Consulting and Services
    • 1 - 100 Employee
    • Non-Executive Director
      • Nov 2023 - Present

      London, United Kingdom • Originate and deliver selected client projects • Provide firm governance support as needed

    • Director
      • Apr 2010 - Oct 2023

      London, United Kingdom • Oversee project delivery, own senior client relationships • Conduct firm governance, including talent acquisition/development • Develop new products, e.g., Behaviourlab, Brand and Fraud Prevention practices • Notable projects include: - The Open University fee elasticity and funding innovation - HSBC/first direct current account joining incentive revamp - RSA More Than rewards program comms/UX optimisation - Deliveroo Plus feature and pricing optimisation - IFB… Show more • Oversee project delivery, own senior client relationships • Conduct firm governance, including talent acquisition/development • Develop new products, e.g., Behaviourlab, Brand and Fraud Prevention practices • Notable projects include: - The Open University fee elasticity and funding innovation - HSBC/first direct current account joining incentive revamp - RSA More Than rewards program comms/UX optimisation - Deliveroo Plus feature and pricing optimisation - IFB opportunistic insurance fraud prevention program inception - Plan UK child sponsorship proposition development - British Gas next generation proposition development - giffgaff brand/campaign tracking & ad copy testing

    • Principal
      • Apr 2008 - Mar 2010

      London, United Kingdom • Manage project and cross-discipline stakeholders, developed high-talent teams • Deliver recommendations to senior audiences and influenced their decisions • Notable projects include: - IKEA purchase decision mapping - Sky strategic pricing planning - OFT high-cost credit review - E.ON B2B purchase decision mapping

    • Associate
      • Apr 2005 - Mar 2008

      London, United Kingdom • Execute empirical research: fieldwork design, data modelling, and reporting • Notable projects include: - Tesco range image management - ABI risk disclosure design optimisation - E.ON building brand familiarity strategy - Tesco store selection decision mapping

    • United Kingdom
    • Research Services
    • 200 - 300 Employee
    • Post-Doctoral Research Fellow
      • Apr 2003 - Apr 2005

      Cambridge, United Kingdom • Conduct scientific research in behavioural genetics • Author articles in peer-reviewed journals

Education

  • University of Cambridge
    PhD, Behavioural Genetics
    1999 - 2003
  • University of Bath
    MBiochem, Biochemistry
    1995 - 1999

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