Ben Gallagher

Customer Experience Manager at Royal ReFresh
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Location
Sherwood, Oregon, United States, US

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Credentials

  • Certified Transportation Broker (CTB)
    Transportation Industry Association
    Sep, 2018
    - Sep, 2024

Experience

    • United States
    • Food & Beverages
    • 1 - 100 Employee
    • Customer Experience Manager
      • Mar 2023 - Present

      I'm currently overseeing Micro Market Refreshment product delivery to customers throughout the greater Portland area. We service Office Coffee stations as well as provide service on cafe style food, beverages and snacks in break rooms and other waiting room areas. I am currently overseeing and working with account names of A-J. I'm currently overseeing Micro Market Refreshment product delivery to customers throughout the greater Portland area. We service Office Coffee stations as well as provide service on cafe style food, beverages and snacks in break rooms and other waiting room areas. I am currently overseeing and working with account names of A-J.

    • United States
    • Transportation, Logistics, Supply Chain and Storage
    • 1 - 100 Employee
    • Customer Service Representative- CTB TIA
      • Sep 2016 - May 2023

      I am a customer advocate focused on getting your product transported in the time , budget and mode you wish to transport it in. I specialize in flatbed, dry van and conestoga for a variety of commodities from lower value all the way to high value machinery. With competativeness of the freight industry these days, you need the right person advocating for you and your needs so that you match the right carrier to the load. We offer competative rates and consistent tracking for your freight. I am a customer advocate focused on getting your product transported in the time , budget and mode you wish to transport it in. I specialize in flatbed, dry van and conestoga for a variety of commodities from lower value all the way to high value machinery. With competativeness of the freight industry these days, you need the right person advocating for you and your needs so that you match the right carrier to the load. We offer competative rates and consistent tracking for your freight.

    • Retail
    • 700 & Above Employee
    • Tire Bay Supervisor
      • Nov 2004 - Oct 2011

      -Manage quality of work by employees -Mutitask to assist customers and other employees in various parts of the store - Consistently deliver world class customer service -Assure that customer wait time is not exceeded - Assist with computer training in roll out of new computer system at my store and others in company -Manage quality of work by employees -Mutitask to assist customers and other employees in various parts of the store - Consistently deliver world class customer service -Assure that customer wait time is not exceeded - Assist with computer training in roll out of new computer system at my store and others in company

Education

  • Portland State University - School of Business
    Bachelor's degree, Business Administration and Management, General
    2007 - 2009
  • Portland State University
    Bachelors of Business Management
    2007 - 2009

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