Ben McDonald
Support Director at uTax Software, LLC- Claim this Profile
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Bio
Gabriel Johnson
I've been working with Ben for the past few years in the technical and customer support aspects of the tax industry. Ben is a Professional, Support Director of the highest caliber, who continuously improves his skills and the skills of those under his wing. Many Employees from both Petz Ent and uTax Software in Technical Support, Sales, Technical Training, Banking and other departments all praise his work. I am fortunate to work under Bens direction as a VIP Technical Rep during the tax season as a source for secondary income. The quality of work, professionalism, and sense of Pride I have learned while working with Ben has helped me tremendously as I move forward with my current company outside the tax industry.
Gabriel Johnson
I've been working with Ben for the past few years in the technical and customer support aspects of the tax industry. Ben is a Professional, Support Director of the highest caliber, who continuously improves his skills and the skills of those under his wing. Many Employees from both Petz Ent and uTax Software in Technical Support, Sales, Technical Training, Banking and other departments all praise his work. I am fortunate to work under Bens direction as a VIP Technical Rep during the tax season as a source for secondary income. The quality of work, professionalism, and sense of Pride I have learned while working with Ben has helped me tremendously as I move forward with my current company outside the tax industry.
Gabriel Johnson
I've been working with Ben for the past few years in the technical and customer support aspects of the tax industry. Ben is a Professional, Support Director of the highest caliber, who continuously improves his skills and the skills of those under his wing. Many Employees from both Petz Ent and uTax Software in Technical Support, Sales, Technical Training, Banking and other departments all praise his work. I am fortunate to work under Bens direction as a VIP Technical Rep during the tax season as a source for secondary income. The quality of work, professionalism, and sense of Pride I have learned while working with Ben has helped me tremendously as I move forward with my current company outside the tax industry.
Gabriel Johnson
I've been working with Ben for the past few years in the technical and customer support aspects of the tax industry. Ben is a Professional, Support Director of the highest caliber, who continuously improves his skills and the skills of those under his wing. Many Employees from both Petz Ent and uTax Software in Technical Support, Sales, Technical Training, Banking and other departments all praise his work. I am fortunate to work under Bens direction as a VIP Technical Rep during the tax season as a source for secondary income. The quality of work, professionalism, and sense of Pride I have learned while working with Ben has helped me tremendously as I move forward with my current company outside the tax industry.
Experience
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uTax Software, LLC
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United States
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Software Development
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1 - 100 Employee
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Support Director
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Dec 2013 - Present
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Petz Enterprises
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United States
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Software Development
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1 - 100 Employee
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Senior Training Specialist
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Apr 2012 - Nov 2013
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Petz Enterprises, Inc.
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United States
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Software Development
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1 - 100 Employee
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Support Lead
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Apr 2008 - Apr 2012
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IntelliTax
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United States
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Software Development
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1 - 100 Employee
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Customer Support Manager
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1999 - 2008
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Orrtax Software Solutions
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Software Development
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1 - 100 Employee
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Customer Support Manager
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1999 - 2008
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Customer Support Manager
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1999 - 2008
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Orrtax Software
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United States
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Technology, Information and Internet
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Customer Support Manager
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1999 - 2008
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Education
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1990 - 1992
Bates Technical College
Associate's degree, Computer Programming/Programmer, General
Community
