Sebastian Gutierrez
Researcher at Temple HCI Lab- Claim this Profile
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English Native or bilingual proficiency
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Spanish Limited working proficiency
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Credentials
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Asynchronous JavaScript Course
CodecademyJul, 2022- Sep, 2024 -
Language Parsing Course
CodecademyJun, 2022- Sep, 2024 -
Blockchain with Python Course
CodecademyApr, 2021- Sep, 2024 -
C++ Course
CodecademyApr, 2021- Sep, 2024 -
JavaScript Course
CodecademyApr, 2021- Sep, 2024 -
SQL Course
CodecademyApr, 2021- Sep, 2024 -
Computer Science Career Path
CodecademyDec, 2020- Sep, 2024 -
HTML Course
CodecademyDec, 2020- Sep, 2024 -
Introduction to Computer Science and Programming in Python 6.0001
MIT OpenCourseWareDec, 2020- Sep, 2024 -
Search Algorithms with Python Course
CodecademyDec, 2020- Sep, 2024 -
Sorting Algorithms with Python Course
CodecademyDec, 2020- Sep, 2024 -
Complex Data Structures Course
CodecademyNov, 2020- Sep, 2024 -
Git & Github Course
CodecademyNov, 2020- Sep, 2024 -
Linear Data Structures Course
CodecademyNov, 2020- Sep, 2024 -
Recursion with Python Course
CodecademyNov, 2020- Sep, 2024 -
CompTIA A+ Core 2 (220-1002) CEU Course
CBT NuggetsOct, 2020- Sep, 2024 -
Demonstrating Professionalism
CBT NuggetsOct, 2020- Sep, 2024 -
OSI Layers, Ports, and Protocols
CBT NuggetsOct, 2020- Sep, 2024 -
Python 3 Course
CodecademyOct, 2020- Sep, 2024 -
Bash CLI + Scripting Course
CodecademySep, 2020- Sep, 2024
Experience
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Temple HCI Lab
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United States
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Civic and Social Organizations
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1 - 100 Employee
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Researcher
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Jun 2023 - Present
• Collaborate on projects with a focus on the development, research, and application of techniques in the field of human-computer interaction (HCI) of artificial intelligence (AI) and large language models (LLMs) with design thinking. • Contribute to participatory design sessions, leveraging user feedback and input to guide the development and enhancement of projects. • Coordinate and perform comprehensive studies to assess effectiveness, usability, and impacts of applications. • Co-author research publications in HCI, AI, and LLMs, contributing to the field's knowledge base and promoting innovation. • Manage projects from inception to completion, ensuring timely delivery and high-quality results. • Utilize and develop expertise in research methodologies and tools. Show less
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Temple Health – Temple University Health System
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Hospitals and Health Care
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700 & Above Employee
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End User Support Technician (MAIN)
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Aug 2022 - Dec 2022
• Provide first-hand support to clinical staff for in-person classroom EPIC EMR training sessions • Set up and maintain training room webinars, meetings, and training sessions • End user hardware device management • Lab imaging of clinical and non-clinical workstations • Deliver, install, and repair on-site hardware • Troubleshoot DNS, DHCP, MAC, RDP, TPM, BitLocker • Survey and manage hospital-wide clinical workstations and printers • Activate, setup, and configuration of clinical iPhones • Troubleshoot Imprivata, Ingenico, Topaz, AD Manager, Symantec Altiris, Cisco Webex, Verizon BlueJeans, Zoom, Microsoft Teams and Suite, EPIC, EPIC Haiku, Citrix Workplace, Citrix Receiver, TigerConnect, and more • Address tickets through BMC Remedy system Show less
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Penn Medicine, University of Pennsylvania Health System
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United States
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Hospitals and Health Care
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700 & Above Employee
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End User Support Technician (CAMPUS)
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Dec 2021 - May 2022
• Penn Medicine Center City Office• Seamlessly transition users via migration for hundreds of employee hardware for use in work-from-home and in-office setting• Keep track of all hardware assets via data management of hundreds of PCs, Avaya phone systems, and more• Set up workstations for new offices to increase support and coverage• Manage imaging and installation of software for workstations for consistent ease of use• Establish and run command center to provide employees with responsive and effective mobile support• Work directly with project managers, supervisors, and leads to maintain efficient communication and address needs• Organize workflow through utilization of Athena ticket system for submitting and escalating issues Show less
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End User Support Technician (RSI PHO/PHX)
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Jan 2022 - Feb 2022
• Penn Primary and Specialty Care Phoenixville & Penn Primary Care French Creek• Live deployment of 10+ practices transitioning to Penn Medicine remote outpatient clinical sites• Upgrade facilities through setup of exam rooms, offices, nurse stations, triage rooms, studies, registrations, and more• Ensure smooth and consistent transition through data management and mapping of hundreds of printers, workstations, networking components, and more• Maintain accountability through asset management of old equipment being replaced• Provide continuous support for nurses and physicians by troubleshooting hardware, software, and network integrations, including EPIC/PennChart EMR• Increase productivity by introducing and assisting staff (RN, CNA, MD, etc.) with the newly integrated technology• Work directly with senior project managers, supervisors, and leads to maintain efficient communication and address needs• Organize workflow through utilization of Athena ticket system for submitting and escalating issues Show less
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Clinical Technician (HUP PAV)
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Oct 2021 - Nov 2021
• Penn Medicine Hospital of the University of Pennsylvania (HUP) Pavilion• Service patients and staff at Liquid/Solid Oncology ICU & BMT and Neurology ICU & INCU• Increase productivity by assisting patients and staff (RN, CNA, MD, etc.) with the newly integrated technology• Organize workflow through utilization of Athena ticket system for submitting and escalating issues• Raise communication standards between clinical staff through Hillrom/Baxter Vaulte SCiP devices• Improve response times, updates, callouts, locating, and staff assists with Hillrom/Baxter Nurse Call System• Ensure accountability through the CenTrack badge system• Bridge workflows through integrations of IRIS with PennChart/Epic EMR and Verizon BlueJeans• Provide hospitality and service through patient iPad devices• Keep patients informed through the IRIS Footwall Monitor• Assure patient comfort through control with the Remote Pillow Speaker• Contract via Apex Systems Show less
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The Welcoming Center
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United States
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Non-profit Organizations
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1 - 100 Employee
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Information Technology Administrator
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Nov 2020 - Aug 2021
• Salesforce data entry, management, and maintenance • SurveyMonkey form creation for data collection • Microsoft Office Maintenance and management of products and ecosystem • Adobe Marketo management and integrity • Salesforce data entry, management, and maintenance • SurveyMonkey form creation for data collection • Microsoft Office Maintenance and management of products and ecosystem • Adobe Marketo management and integrity
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SEVENROOMS
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United States
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Hospitality
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200 - 300 Employee
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User Interface Designer
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Jul 2018 - Jul 2018
• On-site assisting with UI/UX design for client layouts, floorplans, and more for the mobile and desktop platform • Extensive social media market research on various active and potential clientele for the company • On-site assisting with UI/UX design for client layouts, floorplans, and more for the mobile and desktop platform • Extensive social media market research on various active and potential clientele for the company
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Education
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Temple University
Bachelor of Science - BS, Computer Science -
The City School
High School Degree, School