Austin Case

System Administrator at SJA Solutions
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Contact Information
us****@****om
(386) 825-5501
Location
United States, US

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Bio

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Credentials

  • CompTIA Security+
    CompTIA
    Aug, 2021
    - Sep, 2024

Experience

  • SJA Solutions
    • United States
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • System Administrator
      • Aug 2023 - Present

    • Support Specialist
      • Feb 2022 - Aug 2023

  • Peckham, Inc.
    • United States
    • Civic and Social Organizations
    • 700 & Above Employee
    • Help Desk Technician
      • Sep 2021 - Feb 2022

      Provided Tier 1 technical support for the Defense Logistics Agency. Supported 25,000+ civilians, government, and military personnel. Application Experience: Microsoft 365, Windows 10, Pulse/Juniper VPN, Solarwinds Dameware, Citrix Workspace, VMWare, Active Directory. Ticketing Systems Used: ITSM Remedy, ServiceNow Other Experience: Password resets, Publishing certificates, Importing and Exporting Certificates, Remoting into user's machines, Knowledge base, Ticket logging, Browser resets, Application cache clearing. Show less

  • McBride Quality Care Services
    • United States
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Human Resources Assistant
      • Jun 2018 - May 2021

      Provided assistance for the Human Resources Department Performed various administrative functions, including filing paperwork, delivering mail, sorting mail, and office cleaning. Conducted reference checks for the hiring process. Provided assistance for the Human Resources Department Performed various administrative functions, including filing paperwork, delivering mail, sorting mail, and office cleaning. Conducted reference checks for the hiring process.

  • MAC TV Network
    • Student Intern
      • Sep 2018 - May 2019

      Conducted interviews and filmed b-roll for local and school events Created scripts, videos, thumbnails, ads Worked hands-on with professional-grade studio equipment Conducted interviews and filmed b-roll for local and school events Created scripts, videos, thumbnails, ads Worked hands-on with professional-grade studio equipment

Education

  • Mid Michigan Community College
    Associate's degree, Information Technology
    2019 - 2021
  • Beal City High School
    High School Diploma
    2015 - 2019

Community

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