Audrey Blake

Food And Beverage Supervisor at Fort Edmonton Park
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Contact Information
Location
Greater Edmonton Metropolitan Area, CA

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Experience

    • Canada
    • Travel Arrangements
    • 1 - 100 Employee
    • Food And Beverage Supervisor
      • May 2017 - Present

      Responsible for assisting in supervision of specific event and event staff ranging from 1-15 team members to insure successful events executed above client expectationSupervised end of shift procedure for team and ensured tasks were complete by holding team members accountableEnsure property is empty and secured before leavingResponsible for all aspects of food and beverage service in banquet, restaurant, and concession settingsResponding to a variety of guest concerns and questions in a prompt and courteous mannerCash handling, receiving payment and balancing of floatsResponsible for all set up and tear down of events as per contractual requirementsReading and interpreting banquet event orders(BEO)Making sure the event goes according to the on-site contact as well as the contract, including last minute changesTranslating banquet event order information to team documents thoroughly and accuratelyAbide by all Federal and Corporate requirements pertaining to serving alcoholic beverages.The day of event set up and organizer. Coordinate with the client head on and make sure everything is as per the Banquet Order.

    • Canada
    • 1 - 100 Employee
    • Banquet Server/Bartender
      • Jun 2017 - Jun 2018

      - Responsible for setting up banquet room as instructed by Supervisor and according to contractual requirements- Greet guests and respond to requests in a friendly and courteous manner.- Serve food and beverage in the order and to the expectation of the Supervisor to ensure consistency throughout the banquet.- Replenish beverages as necessary, and check with guests for overall satisfaction.- Perform any other job-related duties as assigned.

    • Canada
    • Gambling Facilities and Casinos
    • 100 - 200 Employee
    • Server/ In Room Dining
      • Dec 2016 - May 2017

      - Processing payments through discount coupons, cash, debit and credit cards.- Responsible for giving prompt and courteous service of all food and beverage- Making sure customer knows the buffet of the day and the price.- Responsible for cash out and float balancing- Trained in In-Room Dining.- Greeted guests, described selected items to the guest using interesting and vivid descriptions, communicated options for removal of trays, responded to request for tray removal according to established time standards

    • Sales Assistant
      • Nov 2015 - Feb 2016

      - Opened the store and received the inventory, then sorted into proper sections.- Processed payments through discount coupons, cash, debit and credit cards.- Helped customers with questions and helped them find what they were looking for.- Closing responsibilities included making sure the store was empty and everything was clean for the next day.

    • Canada
    • Restaurants
    • 1 - 100 Employee
    • Server/Bartender/Supervisor
      • Aug 2012 - Nov 2015

      - Supervised end of shift procedure for team and insured tasks were complete by holding team members accountable- Ensure property is empty and secured before leaving- Responsible for securing money and completing end of day paperwork- Unlocked and opening the restaurant in the morning before staff arrived.- Ordered dry goods and putting away inventory upon arrival.- Provided quick and friendly service to customers in lounge and dining room settings.- Processed payments through cash, credit, gift cards and debit.- Responsible for giving prompt and courteous service, while keeping section clean.- Took initiative to make sure dish pit ran smoothly.- Established that each duty that was required of me was completed above expectation- Expedited the food checking for quality and presentation before it went to the customer.- Prepped the food when help was needed.- Learned ALL aspects of the restaurant (Kitchen, Dish, Bar, Host, and Prep.)

    • United States
    • Construction
    • Flagger/Labourer/Operator
      • Mar 2011 - Jun 2012

      - Stopped oncoming traffic when trucks crossed roads. - Operated the excavator to fill trucks when needed.- Cleaned site after a job was done. - Shoveled tracks of heavy equipment when needed.- Filled all the heavy equipment with fuel from tank on the truck.

Education

  • Academy of Learning College
    Hopsitality Management, Hospitality Administration/Management
    2017 - 2017
  • Morinville Community High School
    Grade 12 Diploma, 12
    -

Community

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