Experience

EBS GPG ARIA

• United Arab Emirates
• Oil and Gas
• 1 - 100 Employee

• Lead- Admin & HR

  • Apr 2021 - Present

  HR Responsibilities • Sourcing & Hiring of New Employee • Negotiate & onboard Employee as per the Market standards & budgets allocated for the position. • Processing of UAE Residence Visas. • Managing Payroll through WPS system. • Maintaining of Employee Records like LTA , Leave , Gratuity Provision • Issuance of all official letters , Salary Certificates , NOC’s & Salary Slips for Employees pertaining to Banks , Consulates or any other entities. • Negotiate & arrange all mandatory Insurance Policies for Employees (Medical , Workmen compensation, Group Life). ADMIN – Responsibilities • Overseeing office operations. • Supervising, mentoring, Training office staff & assigning work to ensure productivity. • Initiate Documentation & overlook process of any New company formation within UAE. • Ensure all company documents are Renewed on timely basis (e.g. Trade Licenses ,Vehicle registration , Labour Accommodation etc.) • Managing Attestation of all documents from Government offices & consulates. • Managing Admin Vehicles ,Overlooking Admin Drivers Movements for Daily work / Guest Arrivals. • Managing Business Travel on Group Level. • Negotiating & Purchasing office supplies , equipment & maintaining stock levels. • Negotiating contracts with outsourced service providers for Security & Housekeeping. • Planning & organizing office Events , meetings , conferences & training sessions. • Overseeing New projects & tracking progress as per company deadlines. • Prepare monthly MIS reports & update management with expenditures incurred. Show less



GP Global Group

• United Arab Emirates
• Oil and Gas
• 200 - 300 Employee

• Specialist Administration & Travel GCC

  • Feb 2020 - Mar 2021

  • Overseeing office operations. • Supervising, mentoring, Training office staff & assigning work to ensure productivity. • Booking Domestic & International Travel with flights , Hotel bookings , car rentals. • Negotiating & Purchasing office supplies , equipment & maintaining stock levels. • Negotiating contracts with outsourced service providers for Security & Housekeeping. • Planning & organizing office Events , meetings , conferences & training sessions. • Overseeing New projects & tracking progress as per company deadlines. • Prepare monthly MIS reports & update management with expenditures incurred. Show less



Neem Holidays Pvt. Ltd.

• Airlines and Aviation
• 1 - 100 Employee

• Tour Manager

  • May 2017 - Dec 2019

  • Handle Group Tours from India & Abroad to Europe. • Manage & coordinate with Restaurants, Hotels , Guides for Sightseeing and entertainment. • Resolve guest queries & give satisfactory solutions to make them feel comfortable. • Develop good relationship with regular customers which often turns into repeat business. • So far Handled Groups to East Europe , West Europe , Scandinavia , UAE & Singapore. • Handle Group Tours from India & Abroad to Europe. • Manage & coordinate with Restaurants, Hotels , Guides for Sightseeing and entertainment. • Resolve guest queries & give satisfactory solutions to make them feel comfortable. • Develop good relationship with regular customers which often turns into repeat business. • So far Handled Groups to East Europe , West Europe , Scandinavia , UAE & Singapore.



Jet Airways - GSA Qatar

• Section Head

  • Nov 2014 - Apr 2017

  • Work closely with the Division Head – Travel and Country Manager – GSA Airlines for preparation of business plans, business development strategies. • Execute business development activities to increase customer database. • Work closely with the Country Manager - GSA Airlines and trade partners for marketing activities to enhance sales volume of products and services offered. • Ensure that accurate information about the company and service level agreements is being conveyed to the customers at all functional levels. • Maintain a customer database with all information to provide enhanced customer service. • Review and approve roster for the Cargo and GSA travel consultants on a periodic basis to ensure proper resource allocation is done. • Handle direct and escalated customer queries and complaints from customers or trade partners. • Obtain sales report of transactions from the Jet airways representative & reconcile. • Provide financial and functional reports of operations on periodic basis. • Coordinate with the marketing team as well as Jet GSA team for trade promotions to gain market presence and thereby business development. • Ensure that the operational and administrative costs are within the budget. • Set goals and appraise the team members as per the performance management system. • Delegate motivate and monitor the team members to achieve targets . • Coordinate & conduct relevant training for staff thereby enhancing their productivity and growth. • Assess individual productivity of staff and perform regular team briefings on enhancing performance. • Recognize and reward exceptional individual and team achievements of Staff. • Monitor staff punctuality and attendance. • Handle staff complaints and grievances and take disciplinary actions as per the policy. Show less



Emitac Mobile Solutions

• United Arab Emirates
• IT Services and IT Consulting
• 1 - 100 Employee

• Travel Manager

  • Jan 2012 - Oct 2014

  • Initiated & Established Travel Desk in EMS for Business Travel. • Designed & Implemented Travel policy for the company. • Coordinate & arrange Travel related services for EMS branch offices in Africa , KSA , Pakistan & also Emitac Group companies ( EES, EHS) in UAE. • Sourced Travel Engines from Travel partners for Accuracy & Efficient response.• Developed & implemented Travel Requisition System to Automate Approval process.• Designed & Implemented the process to create system generated PO’s which has helped to get Online Travel Reports.• Negotiate Corporate deals with Airlines to reduce cost. • Negotiate Corporate Rates with Hotels within UAE and to most frequently Travelled destinations. • Organize venue & coordinate with suppliers for company Events , Meetings & Trainings as per the requirements.• Organize Incentive trips for Employee’s & Dealers on achieving the set Targets. • Update management on monthly Travel Expense & suggest them different ways to reduce cost Show less

• HR Coordinator

  • Jul 2010 - Dec 2011

  • Arranging Travel & Hotel Bookings for Business Requirements.• Maintain Monthly Travel Report.• Maintain Employee Personal Files.• Assist Senior Managers for conducting Interviews.• Provide administrative support to the Employee’s ( Letter’s, opening of Bank A/c's ,) • Assist New Employee's in Joining Activities.



IFFCO

• Egypt
• 1 - 100 Employee

• Business Travel Executive

  • Jul 2007 - May 2010

  •Served as the single point of contact to prepare Travel arrangements for the entire group of companies. (Tiffany, Unipex, Emirates Refining Co., Alain Juice, Seville products) •Making decisions regarding appropriate airfare based on company policy and information provided by traveller. •Ensure appropriate resources such as transportation and hotel arrangement to provide the best service to the customer. •Identify and make necessary arrangements for any special travel documentation requirements. •Make all necessary travel arrangements through GDS like airline, hotel and car hire bookings. •Co-ordinate with airlines for corporate deals for better fares. •Negotiate corporate rates with hotels within UAE and to most frequented destinations. •Made savings in 2007 – 2008 (1 million compared to 2006 - 2007) for the company by booking tickets in most cost effective manner. Show less


Al Hamra Travel
• Indonesia
• Travel Arrangements
• Travel Supervisor

  • Feb 2006 - Jun 2007

Qatar Airways
• Germany
• Airlines and Aviation
• 1 - 100 Employee
• Reservation & Ticketing Agent

  • Jul 2005 - Jan 2006

MMI Travel
• Netherlands
• Travel Arrangements
• Business Travel Consultant

  • Sep 2002 - Jul 2005

Thomas Cook
• United Kingdom
• Travel Arrangements
• 1 - 100 Employee
• Business Travel Executive

  • 1999 - 2002