Athena Angulo

Community Relations Coordinator at Central Division Victim Services
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Location
Philadelphia, Pennsylvania, United States, US

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Experience

    • United States
    • Individual and Family Services
    • 1 - 100 Employee
    • Community Relations Coordinator
      • Nov 2022 - Present

      Engage community partnerships, demonstrating a strong aptitude for community development, effective communication, and strategic planningSpearhead research regarding community violence, generated a catalog of community resources for aging and unhoused persons Serve as agency representative for Philadelphia Coalition for Victim Advocacy; assist in development of arrangements for annual National Crime Victims Rights Week campaignServe as agency representative for Philadelphia's 9th Police District Advisory CommitteeOrganize fundraising initiatives alongside community partners Show less

    • Victim Advocate
      • Nov 2021 - Apr 2023

      Skillfully develop departmental goals; objectives, standards of performance, policies and proceduresServe as liaison between detectives, Assistant District Attorneys, and the victim during court proceedings Utilize several databases to gather court information, police report data, and document work completedCrisis response and referrals, appropriate referrals for medical and mental health needsServe as mentor for Undergraduate Interns

    • United States
    • Food & Beverages
    • 1 - 100 Employee
    • Assistant Manager
      • May 2019 - Oct 2021

      Train and oversee new hires during orientation with tasks, procedures, and company policy Extensive use and knowledge of Excel & Microsoft Office Suite Manage high volumes of foot traffic, telephone calls, and emails from internal and external sources to coordinate communications with staff and customers Coordinate and participate in informational training seminars and workshops with nationally recognized brands Cultivate a positive relationship with customer Supervise inter-agency communication in regard to rescue and adoption of over 45 animals Accurately track, record, and report medical data Oversee a sales team and ensure accuracy of all point-of-sale operations Operate a successful Shopify e-commerce platform with over 15 sales a day Show less

    • Victim Advocate
      • Jan 2021 - May 2021

      Collect, interpret, and synthesize data for written reports Plan and orchestrate multiple community events attended by over 600 individuals Serve as primary point of contact for new & returning clients Provided families of victims with informal counseling during preliminary hearings Assist families in navigating the judicial process Assess client needs and make appropriate referrals Contribute to the writing of statistical reports to be released to media outlets Coordinate preliminary hearing dates between city officials and families of victims Show less

Education

  • Temple University
    Bachelor of Arts - BA, Criminal Justice
    2017 - 2021
  • Bowie High School
    High School Diploma
    2013 - 2017

Community

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