Astra McNamara

Server at OVG Global Partnerships
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Contact Information
Location
Gainesville, Texas, United States, US

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Experience

    • United States
    • Entertainment Providers
    • 1 - 100 Employee
    • Server
      • Jul 2021 - Present

      Server at the Gran Villa Buffet at Winstar World Casino and Resort Server at the Gran Villa Buffet at Winstar World Casino and Resort

    • United States
    • Retail
    • 200 - 300 Employee
    • Retail Sales Associate
      • Jun 2020 - Aug 2021
    • United States
    • Information Technology & Services
    • 1 - 100 Employee
    • Customer Service Agent
      • Oct 2018 - Jun 2019

      - Provided friendly customer support to customers utilizing the Easync software. - Problem solved to find and resolve issues customers were experiencing and passed them on to software engineers or management when needed. - Wrote articles about trouble shooting and specific software features to address common customer service inquiries - Utilized the Intercom platform to respond to and delegate chats - Provided friendly customer support to customers utilizing the Easync software. - Problem solved to find and resolve issues customers were experiencing and passed them on to software engineers or management when needed. - Wrote articles about trouble shooting and specific software features to address common customer service inquiries - Utilized the Intercom platform to respond to and delegate chats

Education

  • University of North Texas
    Bachelor of Science - BS, Psychology
    2022 - 2024
  • Grayson College
    Associate of Science - AS, Counseling Psychology
    2019 - 2020
  • Whitesboro High School
    High School Diploma
    2015 - 2019

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