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Experience

    • United States
    • Security and Investigations
    • 1 - 100 Employee
    • Command Center Operator
      • May 2023 - Present
    • Security and Investigations
    • 1 - 100 Employee
    • Command Centre Agent
      • Jan 2015 - Mar 2023

      Customer relations and emergency response dispatching. Customer relations and emergency response dispatching.

    • Outsourcing and Offshoring Consulting
    • 1 - 100 Employee
    • Customer Care Representative
      • Sep 2014 - Jan 2015

      A representative of telecommunications giant DIGICEL, I handle promotional endeavours as well as customer related queries through outbound & inbound means. A representative of telecommunications giant DIGICEL, I handle promotional endeavours as well as customer related queries through outbound & inbound means.

    • Sales Floor Associate
      • Apr 2012 - Sep 2013

      Customer Service, stock maintenance, shelf maintenance. The books, regulate and maintain the in and out of goods to adequately supply the other store locations. It is a family run establishment, so yes I was stretched, learned a great deal about business though. Of course, how could I forget, I was security as well, muscle so to speak. Customer Service, stock maintenance, shelf maintenance. The books, regulate and maintain the in and out of goods to adequately supply the other store locations. It is a family run establishment, so yes I was stretched, learned a great deal about business though. Of course, how could I forget, I was security as well, muscle so to speak.

    • United States
    • Accounting
    • Sales Account Manager
      • 2009 - Feb 2012

      It was my responsibility to ensure that at the end of each employee's shift, be it end of week or fortnightly, that all stocks and documented sales align accordingly with the projected sales scheme drafted by me. This would monitor the intake of goods via Additional stock and output of goods via Sales. All this was done via Spread Sheet, linking each week of course, (pretty cool stuff). Projected profits are not done regularly. However, there was constant dialogue regarding boosting and maintaining our profits. Of course, it was my aunt's business, handled it like my own... Show less

Education

  • Morant Bay High School
    High School, Mathematics and Sciences
    2003 - 2010

Community

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