Experience

Yashco Systems

• United States
• IT Services and IT Consulting
• 100 - 200 Employee

• Sales Manager

  • Feb 2023 - Present

  • Responsible for handling complete recruitment process for US Clients including Fortune 500 Companies. • Working on IT requirements and Business Operations Fulfilling US Clients’ staffing needs. • Responsible for understanding the Job Description, sourcing the candidate, explaining the roles and responsibilities, negotiating rate/salary, scheduling the interviews with the clients, and keeping the candidates warm till the updates come. • Actively communicating with candidates throughout the recruitment process via calls (inbound/outbound), emails, and texts. • Editing the resumes to a specific format before submitting them to the client. • Responsible for full-lifecycle recruiting for temporary, contract, and contract-to-hire positions. • Recruited and managed consultants through the entire life cycle of development projects. • Good Knowledge of W2,Corp to corp and 1099 and various type of tax terms. Show less



TaskUs

• United States
• Outsourcing and Offshoring Consulting
• 700 & Above Employee

• Customer Support Executive

  • Sep 2021 - Feb 2023

  • Proficient in handling customer inquiries, resolving issues, and providing accurate information. • Skilled in using various communication channels such as phone, email, and live chat to assist customers. • Strong knowledge of product/service offerings, policies, and procedures to ensure accurate and timely assistance. • Demonstrated ability to empathize with customers, understand their needs, and provide appropriate solutions. • Excellent communication skills, both verbal and written, with a friendly and professional demeanor. • Proven track record of maintaining high customer satisfaction ratings and receiving positive feedback. • Efficient in multitasking and managing high call/email volumes while maintaining attention to detail. • Proficient in utilizing customer support software and CRM systems to document and track interactions. Show less