Ashley Redding
Director Of Property Management at Palmetto Vaction Rentals- Claim this Profile
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Bio
Credentials
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Property Manager
SCLLC
Experience
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Palmetto Vaction Rentals
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United States
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Hospitality
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1 - 100 Employee
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Director Of Property Management
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Nov 2017 - Present
Managing and overseeing the daily operations of the reservations and sales department. Monitoring all incoming reservations for accuracy and analyzing reservations data to track and meet monthly/quarterly goals. Produce financial reports or statements to establish booking trends and find areas of improvement. Establishing and enforcing proper reservations and sales methods. Working closely with the marketing team to build our brand and compete with the local market. Managing and overseeing the daily operations of the reservations and sales department. Monitoring all incoming reservations for accuracy and analyzing reservations data to track and meet monthly/quarterly goals. Produce financial reports or statements to establish booking trends and find areas of improvement. Establishing and enforcing proper reservations and sales methods. Working closely with the marketing team to build our brand and compete with the local market.
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Long Bay Resort-Brittain Resort Management
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Hospitality
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1 - 100 Employee
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Assistant Front Desk Supervisor
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Mar 2016 - Nov 2017
Assist the manager with daily operations and guest complaints/discrepancies. Refer and report customer inquiries and complaints to the appropriate departments, and offer solutions to dissatisfied guests do avoid escalating the issues any further to higher management. Greet and register guests in a 300+ room resort using a Point of Sale (POS) Terminal, memorizing faces and names to ensure personalized service throughout guest stays. Handle daily transactions anywhere from $2,000-$35,000 a shift and create reports to ensure accurate accounting of all transactions. Take and confirm reservations ensuring that there are no overlaps or overbookings. Supply guests with directions, travel information, and other information such as available services and points of interest. Provide a warm and welcoming experience from beginning to end. Show less
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Education
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University of Lynchburg
English Literature/ Education
Community
