Ashley Baltimore

External Account Manager at Healthgram
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Contact Information
Location
Charlotte Metro
Languages
  • English -

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Credentials

  • Certified Personal Trainer
    National Academy of Sports Medicine (NASM)

Experience

    • United States
    • Health, Wellness & Fitness
    • 1 - 100 Employee
    • External Account Manager
      • Jun 2020 - Present

      - Organize and develop the implementation process through communication with each new client and Healthgram employers including the formation of ID cards, plan documents, PPO set up.- Responsible for employee meetings to explain benefit plans and provide a fundamental understanding of the plan as well as provide ongoing education to the plan administrator.- Develop, implement, and maintain communication strategies between Healthgram and our target audiences including employees, employers, reinsurers, and Account Executives. Show less

    • Health Coach
      • Feb 2017 - Jun 2020

      Provides telephonic and/or in-person health education and counseling to high risk members of a health plan to guide them to make more informed choices regarding their health and well-being.• Outreach (telephonic or on-site) to identified high risk members providing education, support and guidance. • Knowledgeable of our five main conditions: Diabetes, Asthma, Hypertension, Hyperlipidemia, and Heart Disease and the lifestyle issues related to these conditions.• Common topics of discussions include: medical and family history, nutrition, physical activity, stress management and sleep health, weight management, medication adherence, tobacco cessation, healthcare utilization, and condition-specific education. • Focus on health behavior change through Motivational Interviewing, stages of change, goal setting, and medication adherence.• Identify gaps in care and refer for regular screenings and exams.• Focus on primary care physician bonding and proper emergency room utilization. Show less

Education

  • State University of New York College at Potsdam
    Bachelor of Science (B.S.), Community Health
    2012 - 2015
  • East Carolina University
    Master of Arts - MA, Health Education
    2020 - 2022

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