Experience

Mittsure

• Education Administration Programs
• 1 - 100 Employee

• IT Manager Infra & Admin

  • Jun 2022 - Present

  • IT Infrastructure Management: Oversee the management, maintenance, and upgrade of the organization's IT infrastructure, including hardware, servers, network equipment, and software systems. • Managed Complete LAN, WAN, Wi-Fi, DNS, DHCP, Proxy, Encryption etc. • Managed Network all equipment’s like: - Switches, Router, Firewall, hub, & stream device. • Managed Network Firewall Web policies, Authentication, Rules & policies, SD-WAN, SSL-VPN, Application Filtering, Central Management etc. • IT Strategy and Planning: Develop and implement the IT strategy in line with the overall business strategy. Identify IT initiatives that support the organization's objectives and ensure the efficient use of IT resources. • Configure WAN Network ISP Providers, ipv4, Zone Management etc. • Maintaining Dynamic DNS, IP Tunnels, IP Spooling etc. • Maintaining VLAN, Desktop Installation, Configuration etc. • Managed Microsoft 365 Mail Server, E-discovery, Rules, Mail flow, Global administrator, Compliance, Security Groups etc. • Managed EPABX, Asterisk, Dial Plan CCTV, SIP protocol & P2P Connectivity. • Managed internet lease lines, Public IP & Additional Services. • Managed Virtual server oracle, VM ware, & other services, • Managed Local Server i.e.: - Samba, FTP, Nginx etc. • Managed Certificates SSL, TLS 1 & 1.2 etc. • Continuous Improvement: Identify opportunities for process improvement and efficiency within the IT department and implement appropriate measures. • IT Project Management: Lead and coordinate IT projects, ensuring they are delivered on time, within budget, and meeting the specified requirements. • Information Security: Ensure the implementation and maintenance of robust information security measures to protect the organization's data and systems from cyber threats and breaches. • Team Management: Lead and manage the IT team, including training, performance evaluation, and career development. • IT Governance and Compliance: Ensure that IT practices and policies. Show less



Avyukta Intellicall

• India
• IT Services and IT Consulting
• 1 - 100 Employee

• IT Manager

  • Feb 2022 - Jun 2022

  Assist the Sip phones in change the various options like Sip change, Server IP change and Server Port change in Troubleshooting mode. Monitoring network performance and call centre servers Configuration and troubleshooting local servers, PRI gateways, switches, sip phones etc. Assisting the IT department with various IT-related projects, and tasks. Manage PRI gateways, GSM Gateways, PRI cards and server string configuration. Accessing database backup and implementation on various tasks. Accessing the client data backup from different locations and sites. Managed Asterisk services, httpd, r-sync, cron, Wireshark & my-SQL services. Show less



Aria Telecom Solutions( P). Limited.

• India
• Telecommunications
• 1 - 100 Employee

• Senior System Administrator

  • Jun 2018 - Mar 2022

  Monitoring network performance and call centre servers Configuration and troubleshooting local servers, PRI gateways, switches, sip phones etc. Assisting the IT department with various IT-related projects, and tasks. Communicating technical information to IT staff members. Performing configurations backups and disaster recovery operations. Resolving network related issues in a timely manner. Server asterisk checked manually and create backup on database. Manage PRI gateways and server string configuration. Manage Application server and Admin Panel. Assist the Sip phones in change the various options like Sip change, Server IP change and Server Port change in Troubleshooting mode. Manage Admin panel for FRT Tabs Configuration and Remotely access. Accessing database backup and implementation on various tasks. Manage Admin Panel for Centralized various options like: - SMS integration, Mail support. Customer support, social media. And android applications and web portal links. Show less



Anup Enterprises

• India
• Retail Office Equipment
• 1 - 100 Employee

• Senior Network Administrator

  • Jan 2016 - May 2018

  Monitoring network performance to determine whether adjustments need to be made. Installing, configuration and troubleshooting network routers, switches, load balancers, and security devices and EPABX Systems. Assisting the IT department with various IT-related upgrades, projects, and tasks. Quickly responding to network outages. Participating in Team Meetings as required. Provide technical leader-ship. Communicating technical information to IT staff members. Performing and Installing CCTV Cameras and Network cameras. Manage server Racks and network Equipment’s. Resolving network related issues in a timely manner. Maintaining infrastructure and desktop application licensing. Performing configurations backups and disaster recovery operations. Handling all the Existing clients and resolve the issue on urgency basis. Manage Fire panel and Smoke detectors. Handling Analog, Digital, and IP based EPABX. Administrating VPN to client side. Providing technical training to end users. Handling Security panel with WIFI and Wired Technology. Manage panel via Remote host and IP Access. Show less



Tata Teleservices Ltd

• India
• Telecommunications
• 1 - 100 Employee

• Wifi engineer

  • Jan 2013 - May 2015

  Managing a wide range of peripherals like Routers, LAN Switches, Wireless Device Server2003, Computers, Printers, Laptops, Operating system like Win XP, Win-7. Preparing and maintaining documents on procedures, policies and plans for Systems and network. Installation, configuration and troubleshooting of Opera, MMS, POS Installation, configuration and troubleshooting of Nomadix server, Access Point (D-link, Proxim & Cisco & Ruckus. Problem Solving & Trouble Shooting Software, Hardware & Network (LAN & WIFI) Client computer. Oversee development and maintenance of computer system. Identify department needs and make suggestions regarding technical directions. Configure and install computer systems for organization. Design and implement system security and data assurance. Analyse user’s need. Create monthly revenue and inventory report. Manage and maintain all the servers and interfaces on daily basis. Troubleshoot all the user’s issues regarding system and printers. Maintain and update antivirus, POS and PMS servers. Manage and troubleshoot network related issues. Maintain and control Access points. (Ruckus, D-Link, Cisco and Proxim). Maintain and control Nomadix AG3100 and cisco 2950 switches. Troubleshoot guest issues on daily basis. Show less