Artie Diaz
Customer Support Specialist at Financial Benefit Services, LLC- Claim this Profile
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English Native or bilingual proficiency
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Spanish Native or bilingual proficiency
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Italian Limited working proficiency
Topline Score
Bio
Craig Shipp
Artie knows customer service and he hits it out of the park every time he's challenged.
Craig Shipp
Artie knows customer service and he hits it out of the park every time he's challenged.
Craig Shipp
Artie knows customer service and he hits it out of the park every time he's challenged.
Craig Shipp
Artie knows customer service and he hits it out of the park every time he's challenged.
Experience
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Financial Benefit Services, LLC
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United States
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Investment Management
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Customer Support Specialist
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Oct 2018 - Present
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Case-Mate
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United States
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Manufacturing
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1 - 100 Employee
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Customer Experience/E-Commerce Group
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Jun 2009 - May 2018
- Assist customers via email,phone or walk-in. - In charge of all returns, refunds and replacements for damaged or defective product. - Assist our B2B Manager with any questions or concern they may have about an order. - Fill-in our shipping warehouse when needed to ensure our shipments get out on a timely manner. - Assist customers via email,phone or walk-in. - In charge of all returns, refunds and replacements for damaged or defective product. - Assist our B2B Manager with any questions or concern they may have about an order. - Fill-in our shipping warehouse when needed to ensure our shipments get out on a timely manner.
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DHL Express
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Germany
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Transportation, Logistics, Supply Chain and Storage
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700 & Above Employee
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Courier/Senior International Agent
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Sep 1993 - Jun 2009
Customer assistance, package processor, Data Entry and customs paperwork processor. Customer assistance, package processor, Data Entry and customs paperwork processor.
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Education
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1999 - 1999
Sheepshead Bay High School
High School, General Studies
Community
