Experience

art-K Limited

• United Kingdom
• Education
• 1 - 100 Employee

• Art Club Manager and Art Leader

  • Aug 2021 - Present

• Art Club Leader

  • Mar 2021 - Aug 2021

  • I run after school art classes for children between the ages of 6 and 16 • I teach a tailored programme of art projects that are designed to push the artistic development of children• I run fun art workshops for children during school holidays• I manage the bookings and invoices for the classes• I assist in the marketing for the art club



Peter Moore Art

• Personal Assistant

  • Feb 2020 - Present

  • I assist 82-year-old Peter in realising his personal mobility goals and assist him in travel• I take careful instruction in order to collect medication from the pharmacy and relay the instructions for safe use to Peter• I strictly adhere to COVID-19 hygiene protocol when dealing with Peter, involving regularly washing my hands for up to a minute, wearing a face covering, and sanitising surfaces with which I interact • I assist with ordering supplies and managing receipts as well as any other ad hoc shopping• I undertake administrative tasks particularly related to filing, and organising paperwork, bookshelves and art pieces and materials• I routinely clean and tidy Peters retirement home• I also providing essential companionship and emotional support



Natural History Museum

• United Kingdom
• Museums, Historical Sites, and Zoos
• 700 & Above Employee

• Visitor Assistant

  • Jan 2020 - Aug 2021

  • I independently approach and engage the public, encouraging museum support and membership• I act as an ambassador for the institution and provide knowledgeable recommendations and information• I attend daily meetings and making note of all of the day's upcoming events, event cancellations, maintenance issues and any other pieces of information that the visitors require• I helped develop an Augmented Reality experience, involving: Training staff to resolve technical issues, developing the operating procedure for visitor flow, introducing the AR experience to guests and partners• I monitor the museum's public spaces for the health, safety, and well-being of visitors• I employ protocol for dealing with angry and potentially violent visitors, by radioing in the situation and working to deescalate the aggression.• I communicate effectively and efficiently with the management, security, cleaning and help desk teams over the radio and phone to resolve issues• I have undertaken new hygiene training, and abide by the handwashing policy introduced due to COVID-19 • I provide wheelchairs and wheelchair assistance to those who need it.• I acting as a fire/emergency evacuation marshal when required• I navigate the internal intranet 'Galaxy' for ticket sales and signing up members, and 'Order Entry' to locate and reprint tickets• I handle people personal data in the process of filling in membership details, collecting gift aid, or loaning equipment and this involves being transparent about how we hold people's data and ensuring their data is kept confidential• I check inventory, file stock counts and restock the front of house on a daily basis while ensuring I follow good manual handling protocol• I manage a personal cash float and assist in calculating the end of day cash reports



Waterstones

• United Kingdom
• Retail
• 700 & Above Employee

• Barista

  • Aug 2018 - Aug 2019

  • I provided assistance and advice to customers looking for books, beverages andevents• I ran the cafe Social media advertising, including creating stylistic photographs and videos ofproducts and events, curating the social media pages, and managing promotions• I assisted the events manager in arranging the venue, setting up AV equipment,introducing events, and facilitating Q&As with roving microphones• I routinely updated health and safety, hygiene and stock check paperwork



Heaven Canal Café

• Supervisor

  • Jul 2017 - Jun 2018

  • I organised events, involving: outreaching to musicians and artists, liaising withagents and artists, and acting as compère during shows• I raised funds for events, involving: running fundraising events and activities, andcreating online fundraising pages• I ran social media promotion, including designing posters, filming and editing promovideos, and curating the Instagram page• I supervised events accommodating 100+ people, involving: ensuring staff are wellstocked and can provide swift service, being vigilant of spilt liquids and brokenglasses, and clearing the venue



Screwfix

• United Kingdom
• Retail
• 700 & Above Employee

• Customer Assistant

  • May 2016 - Jun 2017

  • I organised the warehouse stock, took inventory and assembled orders• I assisted customers with finding products and placing their orders• I dealt with customer complaints and queries• I enrolled tradespeople in ‘Electicfix’ & ‘Plumbfix’ members accounts • I organised the warehouse stock, took inventory and assembled orders• I assisted customers with finding products and placing their orders• I dealt with customer complaints and queries• I enrolled tradespeople in ‘Electicfix’ & ‘Plumbfix’ members accounts



FilmBox Community Cinema

• Sales/Marketing assistant

  • Sep 2014 - Feb 2015

  • I copy edited material to be published in the cinema’s weekly programme• I set up banners and distributed programmes• I oversaw confectionery sales • I copy edited material to be published in the cinema’s weekly programme• I set up banners and distributed programmes• I oversaw confectionery sales



BFI SouthBank London UK Film Focus

• Front of House

  • Jun 2013 - Jun 2013

  • Admitting guests, invigilating, and assisting industry professionals and celebrityguests during the screenings • Admitting guests, invigilating, and assisting industry professionals and celebrityguests during the screenings