Heena Arora

Head- Sales and Operations, India at Trux Solutions Inc.
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Location
IN

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5.0

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/ Based on 2 ratings
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Arsalan Choudhry

Heena is a joy to work with. She stays on top of any and all matters in sales by being responsive, attentive, and consistent. She establishes strong relationships with clients and vendors that help advance deal closures and has a cooperative, can-do attitude. She also demonstrates strong knowledge of CRM workflow development, working with other developers to help refine CRM processes to improve organizational efficiency. She is a consistently professional, punctual person with a natural aptitude for leadership and is always enthusiastic no matter what challenges she is faced with, and has the problem-solving instincts and resourcefulness to resolve them and produce strong results in a competitive sales field. An excellent performer who I have enjoyed every moment working with.

Dr Abhinav S.

Heena is the gem of a personality, you can count on her follow-through. She is one of the best people to work with , she knows best how to work in difficult condition. Her personal approach towards colleague's concerns and her work differentiates her from the league. She is a very pleasant person to work with, highly professional and detail oriented. I wish her all the very best for future endeavors.

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Experience

    • Canada
    • Truck Transportation
    • 1 - 100 Employee
    • Head- Sales and Operations, India
      • Aug 2022 - Present

    • Manager- Sales and Operations
      • Jul 2021 - Jul 2022

    • India
    • 1 - 100 Employee
    • Head Of Operations
      • Aug 2019 - Aug 2020
    • India
    • Public Safety
    • 1 - 100 Employee
    • Business Head
      • May 2018 - May 2019

      Northstar Safety Systemz Pvt. Ltd. is a Chandigarh based International EHSE consultant with 1900+ MNCs clients availing our client-centric, in-depth Audits, Studies and pieces of training for Environment, Health, Safety and Energy. HAZOP, HIRA, QRA, Process Safety Management, Energy Audits, International & National Legal Compliance Audits are to name a few.

    • Head of Marketing and Sales
      • Apr 2018 - May 2018

      Northstar Safety Systemz Pvt. Ltd. is a Chandigarh based International EHSE consultant with 1900+ MNCs clients availing our client-centric, in-depth Audits, Studies and pieces of training for Environment, Health, Safety and Energy. HAZOP, HIRA, QRA, Process Safety Management, Energy Audits, International & National Legal Compliance Audits are to name a few.

    • Renewable Energy Semiconductor Manufacturing
    • Self Employed
      • Jun 2017 - Mar 2018

      Handling Sales & Marketing, CRM, Business Management Handling Sales & Marketing, CRM, Business Management

    • Business Consulting and Services
    • 1 - 100 Employee
    • Senior Manager
      • Jan 2017 - May 2017

      Working as Business Consultant Responsible for Business Development Responsible for getting New Brands on Board Interacting with brands, client & business owners Preparing an action plan for effective search of business Developing a sales strategy for company revenue goals & profitability. Working as Business Consultant Responsible for Business Development Responsible for getting New Brands on Board Interacting with brands, client & business owners Preparing an action plan for effective search of business Developing a sales strategy for company revenue goals & profitability.

    • Technology, Information and Internet
    • 700 & Above Employee
    • Manager
      • Apr 2015 - Dec 2016

      • Facilitate in the implementation of in-process monitoring system• Responsible for the calibration activity & Verification Process for the Customer Engagement team• Responsible for online checks, Analysis of overall quality, Operation & process as per requirement• Responsible for improvement in business in terms of revenue• Monitoring performance by gathering relevant data and producing reports• Significant contributions in recommending innovative ideas in order to improve the entire Revenue, verified profiles & quality process, thereby ensuring increased in revenue by the Customer Engagement Team and to improve the Quality of the process• New Joining training and Refresher training for existing agents• Responsible for improving sales conversion & verified profiles

    • Assistant Manager
      • Apr 2014 - Mar 2015

      Follows up on audit corrective actionConducts process auditsTrack MIS reportsConduct Feedback TrainingsGiving process trainingConducting refresher trainings for existing executivesNew Joining trainings and Refresher trainings for existing agentsResponsible for improving sales conversion & verified profilesFacilitate in the implementation of in-process monitoring systemResponsible for the calibration activity & Verification Process for the Customer Engagement team

    • Senior Executive/Associate Assistant Manager
      • May 2010 - Mar 2014

      • Worked for launching new product with INFO EDGE INDIA LTD for executive Clients• Worked for getting new clients for premium services• New lead generation & Business Development by working on Junk data and converted it into fruitful data• Pioneer of the Process “Lead to Free”• Pioneer of the Process “Premium Services”• Responsible for improving revenue & registration numbers• Responsible for getting new elite clients

Education

  • Punjabi University
    Bachelor of Science (B.Sc.), Biotechnology
    2007 - 2010
  • IMT Ghaziabad
    Master of Business Administration (MBA), HR

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