Anthony Mead

Desktop Administrator II at Accent Consulting
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Fort Wayne

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Bio

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Credentials

  • Introduction to Using M1
    -
    Mar, 2018
    - Sep, 2024
  • M1 Shop Floor Entry
    -
    Mar, 2018
    - Sep, 2024
  • M1 Inventory Management
    -
    Mar, 2018
    - Sep, 2024
  • M1 Jobs Management
    -
    Mar, 2018
    - Sep, 2024
  • M1 Scheduling
    -
    Mar, 2018
    - Sep, 2024
  • M1 User Administration
    -
    Mar, 2018
    - Sep, 2024
  • Microsoft Word Specialist
    Microsoft
    Feb, 2016
    - Sep, 2024

Experience

  • Accent Consulting
    • United States
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Desktop Administrator II
      • Jul 2020 - Present

      Daily responsibilities include updating ticket information, answering technical support calls, assigning tickets severity, prioritizing work accordingly, collaborating, and working with other technicians to resolve issues. Receive and work on break/fix requests from the service bench. Troubleshoot, diagnose, repair, install, setup, configure, and deploy workstations, printers, switches, peripherals and software packages. Test new equipment, image operating systems, perform data backups and restores, setup workstations. Teach customers and employees on various applications and operating systems. Communicate highly technical information to both technical and non-technical users. Show less

  • Interstate Cold Storage, Inc.
    • United States
    • Warehousing
    • 1 - 100 Employee
    • Information Technology Support Specialist
      • May 2018 - Jun 2020

      Assist IT Director/Systems and Network Administrator with a wide range of responsibilities; Provide user support for computer systems and Avaya phone system, GSuite monitoring and administration, Quest KACE management, administration, configuration, implementation, and monitoring, resource purchasing, terminal server user administration and configuration, deployment and decommissioning of devices, improvement of existing physical network, perform network drops when necessary, configure, deploy, monitor, and perform maintenance on security camera systems/servers/devices, configure, troubleshoot, and optimize various desktop applications, manage, configure, and support a wide variety of mobile devices, basic network implementation, monitoring, and maintenance Show less

  • Laketronics Inc
    • United States
    • Executive Offices
    • 1 - 100 Employee
    • Data Entry
      • Feb 2018 - May 2018

      Configure primary workstation and server Configure ECi M1 Manufacturing software Import data into M1 ERP system Aid office workers with simple computer, network, and printer issues Configure primary workstation and server Configure ECi M1 Manufacturing software Import data into M1 ERP system Aid office workers with simple computer, network, and printer issues

  • LSC Communications
    • United States
    • Printing Services
    • 700 & Above Employee
    • General Laborer
      • Jun 2017 - Jan 2018
  • C&A Tool Engineering, Inc.
    • United States
    • 1 - 100 Employee
    • Laborer
      • Oct 2016 - Jun 2017
  • Bosch
    • Germany
    • Think Tanks
    • 1 - 100 Employee
    • Machine Operator
      • Apr 2016 - Sep 2016
  • Little Caesars Pizza
    • Food & Beverages
    • 700 & Above Employee
    • Shift Leader
      • Sep 2014 - Mar 2016

Education

  • Ivy Tech Community College
    Associate's degree, Computer Science
    2019 - 2022
  • East Noble High School
    Core 40
    2012 - 2016

Community

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