Experience

International People Operations

• Ireland
• Human Resources
• 1 - 100 Employee

• International Talent Sourcing & Hiring Abroad

  • Apr 2021 - Present

  Remote Talent Sourcing Identifying and reaching out to potential candidates. Presenting the opportunity to work in your Company. Conducting initial video calls with candidates. Supporting candidates through the recruitment process. International Hiring Finding the best ways to hire your international talent in their country of residence without opening an entity. I have expert knowledge of 30 main EoRs (Employers of Record). I will advise you on the best option for your needs. We will… Show more Talent Sourcing Identifying and reaching out to potential candidates. Presenting the opportunity to work in your Company. Conducting initial video calls with candidates. Supporting candidates through the recruitment process. International Hiring Finding the best ways to hire your international talent in their country of residence without opening an entity. I have expert knowledge of 30 main EoRs (Employers of Record). I will advise you on the best option for your needs. We will also consider hiring your international employees directly in the country of their residence without a need for Entity or EoR. I can also assist in arranging background checks, sourcing insurance, and arranging other benefits.

• Mentoring & Coaching (EMCC EIA accredited)

  • Apr 2021 - Present

  Remote I provide executive coaching sessions with elements of mentoring to managers and team leads. I specialize in one-to-one coaching for remote and hybrid organizations. Coaching areas: * Career Management * Time Management * Leadership Skills * Becoming a first-time manager/team lead * Goal Setting * Recruitment / Selection / Promotion * Performance Management * Preparing for your own appraisal * Clarifying objectives * Examining organizational objectives *… Show more I provide executive coaching sessions with elements of mentoring to managers and team leads. I specialize in one-to-one coaching for remote and hybrid organizations. Coaching areas: * Career Management * Time Management * Leadership Skills * Becoming a first-time manager/team lead * Goal Setting * Recruitment / Selection / Promotion * Performance Management * Preparing for your own appraisal * Clarifying objectives * Examining organizational objectives * Aligning own goals with organizational goals * Receiving feedback

• People Operations Projects

  • Apr 2021 - Present

  Remote Delivering a variety of people operations projects aimed at improving employees' experience, incl: * Connecting Individual Employee Performance with Company Goals * Aligning International Compensation & Incentives * Employee Engagement & Retention * Onboarding & Offboarding Playbooks * Learning & Development * Employee Recognition * Performance Management * Culture & Values * Hiring Plans, Recruitment & Talent Acquisition Playbooks * Policies: e.g. Remote Work… Show more Delivering a variety of people operations projects aimed at improving employees' experience, incl: * Connecting Individual Employee Performance with Company Goals * Aligning International Compensation & Incentives * Employee Engagement & Retention * Onboarding & Offboarding Playbooks * Learning & Development * Employee Recognition * Performance Management * Culture & Values * Hiring Plans, Recruitment & Talent Acquisition Playbooks * Policies: e.g. Remote Work, IVF/Menopausal Work Policies * Implementation of Knowledge Information Management Systems (e.g. Notion)



KnowHowDo

• Ireland
• E-learning
• 1 - 100 Employee

• Head Of Operations

  • Jan 2015 - Dec 2020

  100% Remote Overseeing the day-to-day activities and operations of numerous departments, ensuring optimal efficiency and performance in a completely remote working environment. Concentration on a team consisting of B2B2C account managers generating the largest percentage of the company revenue. 2019/2020: Conceptualized and implemented the company’s first affiliate marketing program, which grew from 0 to 3000+ affiliates in under 12 months, achieving 30% growth on average… Show more Overseeing the day-to-day activities and operations of numerous departments, ensuring optimal efficiency and performance in a completely remote working environment. Concentration on a team consisting of B2B2C account managers generating the largest percentage of the company revenue. 2019/2020: Conceptualized and implemented the company’s first affiliate marketing program, which grew from 0 to 3000+ affiliates in under 12 months, achieving 30% growth on average, month-over-month. Specialities: - Team Management: scaling-up people function | recruitment | interviews | onboarding | probation reviews | learning and development | performance reviews | management | reward & recognition | - Project Management - Product Management

• Product & Digital Marketing Manager

  • Dec 2013 - Dec 2014

  100% Remote Managed and led the course production team to ensure that all online courses were produced on time and all content adhered to educational standards. Directed marketing automation and lead nurturing through email, blogs, and social channels for multiple e-learning brands.



TEFL Express

• United Kingdom
• E-Learning Providers
• 1 - 100 Employee

• Business Development Manager

  • Jul 2012 - Dec 2013

  100% Remote My first remote role. Responsible for cross-team activities to support business growth. Personally invited by co-founder to join his new business (KnowHowDo).



Investec / Start Mortgages

• Arrears Support Unit Manager

  • Mar 2011 - Apr 2012

  County Dublin, Ireland Managed a mortgage collections team of 30 employees. Drove the collections process and conducted regular campaigns to ensure the successful achievement of monthly targets.

• Professional Negligence Claims Manager

  • Mar 2010 - Feb 2011

  County Dublin, Ireland Set up Professional Negligence Claims Unit. Designed all processes and procedures, conducted portfolio analysis, and identification of potential claims, including the negotiations of terms.

• New Business and Underwriting Manager

  • Sep 2006 - Feb 2011

  County Dublin, Ireland Managed New Business Operations encompassing the Call Center, Administration, Offers, and Underwriting & Completions Teams (60 staff). Brokers and third parties management (growing key broker relationships in the context of New Business; overseeing relationships with additional parties including valuers and solicitors).

• New Business Team Leader

  • Feb 2006 - Aug 2006

  County Dublin, Ireland

• Mortgage Administrator

  • Aug 2005 - Jan 2006

  County Dublin, Ireland



Expander

• Albania

• Financial Advisor

  • May 2002 - Jun 2005

  Warsaw, Mazowieckie, Poland Client-focused role, helping educate and inform customers about their financial options, including mortgages, investment funds, and insurances.