Anna Mari Koutroukides✨

Business Designer/Service Designer at KREAPAL DESIGN OY
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Contact Information
Location
Lempäälä, Pirkanmaa, Finland, FI
Languages
  • English Professional working proficiency
  • Swedish Limited working proficiency
  • Greek Elementary proficiency
  • French Elementary proficiency

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5.0

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Anna Kuusela

I've had the privilege & pleasure to support Anna Mari to navigate & uplevel her career for over a year now. When I met Anna Mari in December 2019, she struck me as someone determined and ambitious, yet warm and witty. I could see she was eager to further open & expand her mind and so widen her career options. This is a topic many approach me with as they recognise an internal shift is needed for outer success. In practise, this includes eg the development of thinking/mental models & emotional blueprint and expanding awareness, and so significantly increasing our ability to create preferred (work/career) outcomes. When I reflect back on the journey with Anna Mari it astonishes me. She has taken radical responsibility of self, truly committing to personal development with a genuine desire to use her potential for the betterment of others. She projects what I call 'future leadership qualities', including presence, empathy and ability to maintain composition under stress. Anna Mari's way to deal with situations, her glass-half full approach and curiosity towards people is a true asset, and comes to her naturally. That said, she holds a high standard for performance and is happy to challenge existing assumptions, both within herself and others, to create true win-win results. Anna Mari is a unique and immensely intelligent human, woman and leader to any business and without question can add a lot of value to the table. I can warmly recommend her to a variety of positions, however in my opinion her zone of genius can flourish in a leadership position within a business that is ahead of the curve with huge emphasis on doing, rather than planning.

Marjaana Laitila

I have been very privileged to get to know Anna Mari since January 2020. What is particularly exceptional in her character is the authenticity and ability to act naturally with people. She is immediately liked and trusted by people around her. She has those leader's characteristics that are much needed and appreciated from today's true leaders, as being forward-looking, strategic, being able and willing to solve problems and to help, support and listen whenever she can. She has a mindset of "a continuous student" developing herself in any possible time and in any area she finds interest on, on the same time she is truly happy to see her team members to grow, succeed and thrive. One of Anna Mari's key strengths is the emotional intelligence, managing her own emotions in a positive way and empathize with others. I would gladly recommend Anna Mari to any challenging senior management positions, but I can especially see her thriving in the area her skills would bring the most benefit to an organization either within overall business development or on service design.

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Credentials

  • Artificial Inventiveness/LUT University
    CEPHEI
    Jul, 2021
    - Sep, 2024

Experience

    • Finland
    • Design
    • 1 - 100 Employee
    • Business Designer/Service Designer
      • Aug 2021 - Present

    • Owner/CEO
      • Aug 2021 - Present

    • Finland
    • Research Services
    • 700 & Above Employee
    • Ms. Science (tech.) Industrial Engineering and Management student
      • Aug 2020 - Present

      Studies at the LUT University- Entrepreneuship- Innovation- Mathematics- Circular Economy Studies at the LUT University- Entrepreneuship- Innovation- Mathematics- Circular Economy

    • Finland
    • Retail
    • 200 - 300 Employee
    • Business Area Director
      • Sep 2016 - Mar 2020

      Restaurants and ABC service stations, ready-made-food for Co-op grocery stores. Member of the Management Group (COO).- Total sales for the area of responsibility around 50 million € and approximately 400 team members. - My duties included development of the Employee Experience and Company culture, Strategic planning, participation to the Management Group and Board meetings, presentation and leadership of investment and other development plans and leading of my own close management team- I also participated in various HR-matters within my area of responsibility and in general the wellbeing of our team members- I was in charge of the ready-made food development and innovation including "Makupaja", inhouse kitchen for experimentation and training- Together with my team we opened new restaurants (for example "Puisto"), renovated older ones and brought new services to Hypermarkets to improve the supply of ready-made-food for the customers- The Business Area had Operational loss at the time I took over and became profitable during my time there (1,5 million € profit improvement within 1 year)

    • Group Manager
      • Nov 2015 - Aug 2016

      Restaurants, pubs, Sokos Department Store (Food, Restaurant, books, flowers). Middle Management role with the area of responsibility of 12 units and 60 million € revenue.

    • Group Manager
      • Nov 2007 - Oct 2015

      Groceries, Sokos Department Store (Herkku Gourmet store, Sokos Restaurant Herkku, books, flowers). Middle management role with the area of responsibility of 12-18 stores and 70-290 million € revenue.- One of the main achievements in this role was the transformation of Sokos Gourmet store from a basic supermarket into the number one Gourmet Store in Tampere Area -> after the transformation the store gained more market share yearly, the sales and the profit increased to a totally new level

    • Store Manager S-market
      • Oct 2005 - Oct 2007

    • Store Manager Sale
      • Oct 2003 - Sep 2005

    • Salesperson and Management Trainee
      • Apr 2002 - Sep 2003

      Salesperson in Lempäälä supermarket and Management Trainee in Valkeakoski

    • Earlier positions in Finland - B2B Sales and Salesperson
      • 2001 - 2002

    • Positions in Cyprus -Tour guide, Destination Manager, Freelance guide, Cabin Attendant, Cabin Chief
      • 1988 - 2001

      Various positions within the Travel and Aviation Industries. Languages used at work: Finnish, English, Swedish and Greek International working community and large responsibility for the operations at the destination of Limassol.As a Cabin Chief I managed a crew of 5 and had full responsibility for the well-being of the passangers during the flight on Boeing 737-800. Various positions within the Travel and Aviation Industries. Languages used at work: Finnish, English, Swedish and Greek International working community and large responsibility for the operations at the destination of Limassol.As a Cabin Chief I managed a crew of 5 and had full responsibility for the well-being of the passangers during the flight on Boeing 737-800.

Education

  • LUT University
    Master of Science in Technology, Industrial Engineering and Management
    2020 - 2022
  • University of Lapland
    Service Design studies
    2020 - 2020
  • Lappeenranta University of Technology
    Master of Science (Economics and Business Administration), Entrepreneurship and Small to Medium size Business Operations
    2007 - 2012
  • Harvard Business School
    Disruptive Innovation
    2019 - 2019

Community

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