Anna Santos

Director of Design at Corporate Interior Systems (CIS)
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Contact Information
Location
Greater Phoenix Area

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Experience

    • United States
    • Furniture and Home Furnishings Manufacturing
    • 1 - 100 Employee
    • Director of Design
      • Mar 2023 - Present
    • United States
    • Software Development
    • 700 & Above Employee
    • Furniture Designer | Space Planner
      • Nov 2018 - Feb 2023
    • United States
    • Furniture
    • 100 - 200 Employee
    • Account Manager
      • Mar 2018 - Nov 2018
    • United States
    • Furniture and Home Furnishings Manufacturing
    • 400 - 500 Employee
    • Designer | Account Manager | Project Manager
      • Mar 2016 - Feb 2018
    • United States
    • Real Estate
    • 1 - 100 Employee
    • Customer Care Representative
      • Oct 2014 - Mar 2016

      -Conducted New Homeowner Orientation and House to Home walks, educating the buyer in the operation of appliances and other special features of their home, as well as explaining Warranty and Maintenance procedures -Earned 90% or better on Eliant Surveys by successfully building rapport with homeowners and scheduling services for warrantable items throughout the Fit and Finish Warranty period during 30 day, 5 month and 10 month touchpoints -Supervised trade partners completing customer care service requests to ensure that all issues are addressed and quality repairs are made as required -Built strong working relationships with construction, design, sales, trade partners, and the HOA management company to create a positive experience for home buyers Show less

    • United States
    • Consumer Services
    • 1 - 100 Employee
    • Kitchen Designer
      • Jul 2013 - Oct 2014

      -Conducted in-home visits and managed several projects simultaneously, with 7-10 new clients weekly -Created deliverables, complete with floor plans in compliance with California Building Codes, elevations, 3D renderings, and pricing estimates for materials and labor -Addressed clients’ concerns for problem areas in terms of space utilization, storage solutions, and aesthetic design -Managed scheduling of installations for the Northern California market -Provided oversight of installations to ensure kitchens were built according to plan Show less

    • Netherlands
    • Retail
    • 700 & Above Employee
    • Kitchens Planner/Home Furnishing Consultant
      • May 2011 - Jun 2013

      -Provided design solutions by utilzation of the work triangle -Offered customers insight on general requirements to ensure safety upon installation of their kitchens -Recommended finish selections and materials including paint, flooring, window treatments, and custom countertop options -Created space plans for individual clients for both their home and business needs -Volunteered design services in the community for the remodeling of selected spaces in Crown Point Junior Music Academy Show less

Education

  • The Art Institute of California-San Diego
    Bachelors of Science, Interior Design
    2008 - 2012
  • California State University-Fullerton
    Bachelor of Arts (B.A.), Political Science and American Studies
    2003 - 2008

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