Experience

TZMO FRANCE SASU

• France
• Wholesale
• 1 - 100 Employee

• Regional Sales

  • Sep 2019 - Present

  Tasks: - Hunting for new customers throught physical meetings or phone and mail prospecting. - Participating in the definition of the company's commercial policy, based on the company's strategy - Setting objectives and priorities. - Cooperation with the department of customer service and logistics. - Promoting the image and reputation of the company. - Participating in the negotiation on certain strategic accounts. - Tracking market developments and competitive offers in order to constantly adapt the company's offers. - Reporting to Management. Show less



Mayr-Melnhof Packaging

• Austria
• 1 - 100 Employee

• Customer Service Team Leader

  • Feb 2019 - Aug 2019

  - Motivating team members to accomplish their goals.- Delegating tasks.- Representing and advocating for team needs.- Problem solving.- Dealing the daily priorities.

• Customer Service Specialist

  • Jul 2018 - Feb 2019

  Tasks:- Building sustainable relationships of trust through open and interactive communication- Providing accurate, valid, and complete information by using the right methods/tools- Handling complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure resolution- Placing or cancelling orders- Organising international deliveries (France)- Participating in inventories



GREEN HUNTING

• Recreational Facilities

• Interpreter French/English

  • May 2016 - Jan 2018

  Tasks: - Welcoming groups in the hotel/hunting house. - Translating security regulations and hunting rules in a region. - Setting time of departure et coordinating daily meal schedule. - Translating hunting protocol. Tasks: - Welcoming groups in the hotel/hunting house. - Translating security regulations and hunting rules in a region. - Setting time of departure et coordinating daily meal schedule. - Translating hunting protocol.



Rainsbow Tours S.A

• Leisure, Travel & Tourism
• 200 - 300 Employee

• Tour Leader

  • Jul 2016 - Sep 2017

  Tasks: - Greeting and welcoming customers to the tour. - Informing customers about the itinerary for each tour. - Planning itineraries in accordance with weather forecasts and the length of each tour. - Scheduling visits and purchasing tickets to museums, galleries, protected parks, and other attractions ahead of time, if required. - Planning alternate activities in the event that cancellations, closures, or weather prohibit you from attending scheduled events. - Gathering and maintaining the requisite equipment for each tour. - Familiarizing yourself with the layout and history of the region or establishment in which you will be working. - Familiarizing customers with each region or establishment. - Directing customers to other, non-competing services that might be of interest to them. Show less