Anna Khmilova

Business Analyst at Empeek
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Contact Information
Location
Lviv, Lviv, Ukraine, UA
Languages
  • English Full professional proficiency
  • Українська Native or bilingual proficiency

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Credentials

  • 10 key techniques to become a successful Product Ownership Analyst
    SoftServe
    Jun, 2023
    - Sep, 2024
  • IIBA® Member
    IIBA
    May, 2023
    - Sep, 2024

Experience

    • United States
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Business Analyst
      • Jul 2021 - Present

      Healthcare | E-Commerce | Pre-Sale | Discovery | Agile | Digital Transformation | Product Ownership | Team Management 🔹 Pre-Sale & Discovery: Conduct thorough pre-sale activities and lead the discovery phase to identify project opportunities, assess feasibility, and define project scope and objectives. 🔹 Requirement Elicitation: Collaborate closely with stakeholders to elicit, analyze, and document detailed business requirements, ensuring alignment with strategic goals. 🔹 Stakeholder Management: Develop and maintain strong relationships with stakeholders, facilitating effective communication and ensuring their needs and expectations are met throughout the project lifecycle. 🔹 UAT Facilitation: Expertly facilitate User Acceptance Testing (UAT), ensuring the product meets stakeholder expectations and aligns with business requirements. 🔹 Proxy-Product Owner: Fulfill the role of a Proxy-Product Owner, bridging the gap between stakeholders and development teams, translating requirements into actionable user stories, and providing guidance and feedback throughout the development process. 🔹 Backlog Management: Efficiently manage and prioritize the backlog, ensuring that requirements are properly documented, estimated, and ready for development. 🔹 Process Improvement: Identify opportunities for enhancing internal processes, leveraging analytical insights to drive efficiency, effectiveness, and continuous improvement. Show less

    • United States
    • Education Administration Programs
    • 1 - 100 Employee
    • Analyst
      • Jun 2018 - Jul 2021

      EdTech | Product Startup | Requirements Elicitation | Data Administration | Quality Assurance 🔹 Client Onboarding: Proficient in managing the client turn-up process, ensuring smooth transitions and effective communication with customers. 🔹 Requirements Elicitation: Skilled at conducting in-depth discussions with clients to elicit and document their specific needs, ensuring alignment with project objectives. 🔹 Data Administration: Experienced in effectively managing and administering customer data, ensuring accuracy, privacy, and compliance with data protection regulations. 🔹 Customer Data Analysis: Proficient in analyzing customer data to extract valuable insights, enabling data-driven decision-making and continuous improvement. 🔹 QA and Issue Escalation: Expertise in conducting quality assurance activities for both backend and frontend aspects of the product, promptly identifying and escalating issues to the development and product teams. 🔹 Product Demo: Capable of holding engaging product demos, showcasing the customized solutions to clients and addressing their questions and concerns. 🔹 Project Maintenance: Skilled in maintaining and supporting projects post-implementation, ensuring smooth operations and addressing any ongoing issues or enhancements. Show less

    • Netherlands
    • Telecommunications
    • 700 & Above Employee
    • Recruitment and Onboarding Specialist
      • Nov 2017 - May 2018

      Telecom | HR Telecom | HR

    • Head of Sales Department
      • Aug 2015 - Oct 2017

      Head of Sales Department | Agriculture | Machinery | Sales Strategy and Planning | Management | Business Development | Partner Collaboration 🔹 Sales Strategy and Planning: Proficient in developing comprehensive sales strategies and creating actionable plans to achieve sales targets and objectives in the agriculture machinery sector. 🔹 Team Management: Skilled at managing and leading sales teams, providing guidance, coaching, and training to ensure high performance and motivation. 🔹 Business Development: Experienced in driving business growth through the development of the trading network, identifying new market opportunities, and cultivating strategic partnerships. 🔹 Partner Collaboration: Establish and maintain strong collaborative relationships with business partners, distributors, and dealers, fostering mutual growth and success. 🔹 Exhibition Representation: Act as a company representative at exhibitions, showcasing agriculture machinery products, engaging with potential customers, and representing the interests of the company. 🔹 Sales Coordination: Organize and coordinate sales activities within the region, ensuring effective communication and collaboration between sales teams, trade sites, and exhibition venues. 🔹 Sales Planning and Forecasting: Develop sales plans and forecasts based on market analysis, customer demands, and business objectives to drive sales performance and optimize resource allocation. 🔹 Personnel Selection and Training: Expertise in selecting and training sales personnel, identifying top talent, and equipping them with the necessary skills and product knowledge to excel in their roles. Show less

Education

  • Banking University
    Master's degree, Finance
    2009 - 2015

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