Experience

Do IT Wise - A ServiceNow Elite Partner
• Project Manager

  • Sep 2021 - Present


Soitron

• Slovakia
• IT Services and IT Consulting
• 300 - 400 Employee

• • Jan 2019 - Sep 2021

• • Jan 2017 - 2019



DXC Technology

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Program Project Manager

  • Jun 2016 - Nov 2017

  ITIL processes development and implementation; Workflow tooling implementation; Setting up the infrastructure to support the ESM environment, monitoring solutions, remote desktop solutions and components used for reporting purposes; Leading Project end to end through the Phases Initiating, Planning, Execution Monitoring and Closure; Leading Customer Engagement; Managing multinational project team (20+ members) of Subject Matter Experts in the different areas; Accountable for the successful handover of the operational responsibility for the IT services in scope in the customer`s transitioned environment to dxc on-going delivery Show less



Hewlett-Packard

• United States
• Information Technology & Services
• 300 - 400 Employee

• • Aug 2011 - May 2016

  Manage process end-to-end;Root Cause Analysis; Define and address actions to eliminate the reoccurrence of the issue; Following plan-do-check-act cycle to improve the process;Provide process trainings;Lead meetings with the technical teams; Lead regular customer meetings; Ensure customer expectations are achieved (SLAs); Preparation and participation of internal and external audits according to different standards (ITIL; ISO 9001; ISO 20000; COBIT etc.); Ensure Continual Service Improvement (CSI). Show less

• • Apr 2009 - Jul 2011

  Engineering and troubleshooting of storage infrastructure, providing technical expertise and solutions in a timely manner (SLA); Taking ownership of the incidents and handle them during the whole lifecycle.



University of Kaiserslautern

• Germany
• Research Services
• 100 - 200 Employee

• Graduation work

  • May 2008 - Sep 2008

  Investigating and testing new materials (metaltextil reinforced plastics) according to DIN Norm of pressure, torsion, flexure, tensile, shear, etc. for automotive industry; Calculate, compare and present the results Investigating and testing new materials (metaltextil reinforced plastics) according to DIN Norm of pressure, torsion, flexure, tensile, shear, etc. for automotive industry; Calculate, compare and present the results



Europack GmbH

• Packaging & Containers
• 1 - 100 Employee

• Technical Assistant

  • May 2007 - Apr 2008

  Manage road transport and logistics; Regularly communicate with international clients and partners of the company in terms of transportation and shipments; Organize trucking and prepare the relevant shipment and loading/unloading documentation; Supporting technical and production department; Manage road transport and logistics; Regularly communicate with international clients and partners of the company in terms of transportation and shipments; Organize trucking and prepare the relevant shipment and loading/unloading documentation; Supporting technical and production department;



EPIQ

• United States
• Law Practice
• 700 & Above Employee

• Supplier Quality Assurance Specialist

  • Oct 2006 - Mar 2007

  Quality control; Root cause analyze; Preparation of SCARs (Supplier Corrective Action Request); Quality control; Root cause analyze; Preparation of SCARs (Supplier Corrective Action Request);



FH Kaiserslautern

• Practitioner-Department Material Science

  • Mar 2006 - Sep 2006

  Practice in department of material sience; Testing micro elements (for example micro gear), using different materials and methodologies. The outcomes should be implemented in the medicine and other branches. Practice in department of material sience; Testing micro elements (for example micro gear), using different materials and methodologies. The outcomes should be implemented in the medicine and other branches.