Assistant Manager

• May 2007 - Present

Ensure timely discharge of non-sales support activities as per company policy and in line with the Service Agreement and follow up for different FPSP Activities ••Initiated in devising FDS (Functional Design specs) for Survey Form wherein to the data filled in survey form get automatically linked with branches pan India. •Releasing service fee for FOS. •Primary responsible for preparing & release communication / IOM for Service Efficiency Reward Programme (SERP) and Business Linked Incentive Programme (BLIP). (Coffee time with folks – Mentors, It’s our foundation day & New Year Bonanza). •Pivotal in releasing of Winners list post completion of any SERP or BLIP for distribution of awards and resolving discrepancy / disputes regarding the same. •Responsible for Organizing branch compliance, consolidation of Compliance report for Audit Committee Meeting. •Monitoring the logistics of “Welcome Kit”, FPSP Identity Card as per the defined criteria as well as to ensure it reaches branch on time for onward distribution to the FPSPs. •Successfully organized Domestic & International Conferences in liason with Travel agent for FOS •Domestic : Rajasthan, Nainital, Ramoji, Thekkady etc •International : Bangkok, Colombo etc. •Interacted with Branch Ops, R.O. for maintaining operational Turn Around Time (TAT) and ‘zero-level’ discrepancy in documents. Show less

Team leader

• Oct 2003 - May 2006

MIS EXECUTIVE & SUPERVISOR

• Aug 1999 - Oct 2003

Created, innovated MIS design and supervised team of 20 Data Entry operators Created, innovated MIS design and supervised team of 20 Data Entry operators