Animol James

Acting Head Quality Improvement and Patient Safety at Doha Clinic Hospital
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Contact Information
Location
Doha, Qatar, QA
Languages
  • English Full professional proficiency
  • Hindi Full professional proficiency
  • Malayalam Professional working proficiency
  • Kannada Elementary proficiency

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Akshay Wilson Gathia

Animol is a gem of a person who has exceptional capabilities to connect with different levels of people with ease.She like to get to the dept of the issues and then co-create solution along with her stakeholder.Her ability to use her clinical knowledge helped us to streamline the nursing competency evaluation sheets for the organisation. She has a captivating smile that allows her to break the ice with anyone. She will be an asset to any organization she works.

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Credentials

  • ISqua Fellowship
    Internation Society For Quality In Health care
    May, 2021
    - Sep, 2024
  • Lean Six Sigma Green Belt Certification
    LinkedIn Learning ⋅ Course Certificate
    May, 2021
    - Sep, 2024
  • Project Management Foundations
    LinkedIn Learning ⋅ Course Certificate
    May, 2021
    - Sep, 2024
  • Project Management Healthcare Projects
    LinkedIn Learning ⋅ Course Certificate
    Apr, 2021
    - Sep, 2024
  • Certification in Leading Health Care Quality
    Coursera
    Nov, 2020
    - Sep, 2024
  • Certification on Implementation of NABH Standards
    NABH, Quality Council of India
    Oct, 2018
    - Sep, 2024
  • Medical Transcription
    Harvest Transcription Pvt Ltd

Experience

    • Qatar
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Acting Head Quality Improvement and Patient Safety
      • Aug 2021 - Present

      Under the direct supervision of Hospital General Director, Quality Head/ Acting Quality Manager is responsible for implementing and supervising the Quality Improvement Plan, hospital – wide performance improvement, patient safety program, risk management program, training and education, and monitor the hospital performance measures. Manages activities necessary to ensure appropriate utilization of the hospital and its resources while maintaining optimal achievable standards of Patient Care.•Responsible for all the Quality Improvement staffs under her•Supervise and support the effectiveness of employee driven quality improvement teams•Supervise departmental and interdisciplinary committees: establish, measure and report on quality progress and performance priorities• Review and implementing the hospital wide quality management and performance improvement plan, training and education program. •Direct the development of program / process related to quality management, patient and employee safety, accreditation, and performance improvement.• Establishes an organization structure to achieve quality improvement, risk management and regulatory compliance goals and objectives.•Promotes communication and problem solving within the hospital for issues related to quality management, risk management, utilization management and regulatory compliance.•Review, implement and evaluate facility programs, policies for effectiveness of services and regulatory compliance.•Ensure adequate departmental utilization of all services within the hospital for best optimal patient care •Responsible for evaluation and review of the day-to-day implementation and monitoring of all hospital accreditation activities to ensure organization – wide continuous readiness for the accreditation survey•Point of Contact with Accreditation Canada and facilitate all communications and updates. •Communication and point of contact with external governing bodies like MOPH.

    • Quality and Risk officer
      • Jan 2020 - Present

      1. Help in developing and implementing the hospital wide quality management and performance improvement plan, training and education program. 2. Direct the development of program / process related to quality management, patient and employee safety, accreditation and performance improvement.3. Responsible for the day-to-day implementation and coordination of all hospital accreditation activities to ensure organization – wide continuous readiness for the accreditation survey.4. Establishes an organization structure to achieve quality improvement, risk management and regulatory compliance goals and objectives.5. Promotes communication and problem solving within the hospital for issues related to quality management, risk management, utilization management and regulatory compliance.6. Participate in the development and evaluation of hospital wide policies and procedures.7. Participate with the hospital administrative staff, medical staff, and department heads in decision–making efforts through established structure and systems.8. Develop, implement and evaluate facility programs, policies for effectiveness of services and regulatory compliance.9. Develop, implement and evaluate Emergency and Disaster Preparedness Plan. 10. Designs processes that incorporate data collection, trending and analysis for problem solving and planning

    • India
    • Hospitals and Health Care
    • 700 & Above Employee
    • Deputy Manager- Group Quality and New Initiative
      • May 2018 - Feb 2020

      • Plan, organize, direct, control and evaluate the delivery of health care services of different units under Narayana Health.• Collating and analysing performance data and charts against defined parameters for quality indicators across 22 hospitals of Narayana Health.Standardised Job Description for Nurses and streamlined the nursing recruitment process • Coordination with the Corporate Learning and Development Team for designing training module for nurses • Facilitate Nursing audits and preparing the hospitals across the group for Nursing Excellence certification• Develop and implement plans for new programs and special projects.• Promoting quality achievement and performance improvement throughout the organization.• Design the strategy for the implementation of special projects and improvement initiative as assigned by the management• Setting up and maintaining controls and documentation procedures at Group level.• Implement & Monitor JCI Standards and NABH implementation within the hospital & training of staffs

    • India
    • Higher Education
    • 700 & Above Employee
    • Best Student and University Silver Medalist
      • Jun 2016 - May 2018

      Silver Medalist(2016-2018) and Best student Hospital Administration (2016-2018)Alumni Representative for the Hospital Administration Batch(2016-18). Mainly involved in networking with alumni and maintaining the database. Silver Medalist(2016-2018) and Best student Hospital Administration (2016-2018)Alumni Representative for the Hospital Administration Batch(2016-18). Mainly involved in networking with alumni and maintaining the database.

    • India
    • Hospitals and Health Care
    • 700 & Above Employee
    • Administrative Intern - Internship
      • Feb 2018 - Apr 2018

      Projects:• Manpower planning of medical transcriptionist at Fortis, Mulund• Mortality Audit for ICU with respect to Apache analysis Projects:• Manpower planning of medical transcriptionist at Fortis, Mulund• Mortality Audit for ICU with respect to Apache analysis

    • India
    • Hospitals and Health Care
    • 200 - 300 Employee
    • Administrative Intern
      • Aug 2017 - Oct 2017

      Working on projects for continuous quality improvement in operations. Projects done:1. Time motion study of private OPD with simulation model approach and suggestions for improvement2. Call system management of registration counter.3.Study to assess nursing excellence through comprehensive patient feedback mechanism.4. Study to assess Ksheema Jeevan Programme for continous quality improvement Working on projects for continuous quality improvement in operations. Projects done:1. Time motion study of private OPD with simulation model approach and suggestions for improvement2. Call system management of registration counter.3.Study to assess nursing excellence through comprehensive patient feedback mechanism.4. Study to assess Ksheema Jeevan Programme for continous quality improvement

    • Administrative Intern
      • Feb 2017 - Apr 2017

      Case studies done during the first internship were1. Feasibility study for introduction of new technology GenXpert80 for T B screening at LTMG Sion.2. Crowd management at OPD Case studies done during the first internship were1. Feasibility study for introduction of new technology GenXpert80 for T B screening at LTMG Sion.2. Crowd management at OPD

    • Clinical Nursing Instructor
      • Jan 2015 - May 2016

      Worked as a dual coordinator between Colllege of Nursing and St Philomenas hospital, under the Medical Surgical Speciality Worked as a dual coordinator between Colllege of Nursing and St Philomenas hospital, under the Medical Surgical Speciality

Education

  • Tata Institute of Social Sciences
    MHA,University Medalist and Best Student, Hospital and Health Care Facilities Administration/Management/ Quality Management
    2016 - 2018
  • St Philomena's Hospital College
    Bachelor of Science (BSc), Registered Nursing, Nursing Administration, Nursing Research and Clinical Nursing
    2010 - 2014
  • Army public school
    90%(10th), 84% (12th)
    2000 - 2010
  • International Society For Quality In Healthcare
    Fellowship, Quality Management and Patient Safety
    2021 -
  • Harvest Transcription Pvt ltd
    Medical Transcription
    2016 -

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