Experience

Las Palmas Medical Center El Paso TX 79902

• Transitional care coordinator

  • Sep 2019 - Present



Emergence Health Network

• United States
• Mental Health Care
• 100 - 200 Employee

• Caseworker II

  • Sep 2014 - Present

  • Assess all new clients• Case Management• Develop short/long term treatment plans • Medication Monitoring• Group/ Family Therapy• Coordinate and link clients with services• Assist in all community outreach fundraisers• Weekly progress monitoring• Individual money management (Rep-payee)• Housing/Employment counseling• Use of outlook, excel, Anasazi, CMBHS • Assess all new clients• Case Management• Develop short/long term treatment plans • Medication Monitoring• Group/ Family Therapy• Coordinate and link clients with services• Assist in all community outreach fundraisers• Weekly progress monitoring• Individual money management (Rep-payee)• Housing/Employment counseling• Use of outlook, excel, Anasazi, CMBHS



Workforce Solutions Borderplex

• Civic and Social Organizations
• 1 - 100 Employee

• Lead Career Navigator

  • Mar 2016 - Aug 2019

   Oversaw the SNAP, TANF, and NCP Programs; completed case assessments, case documentation, job referrals, and Interviewed Customers Coached and led project staff to meet and exceed performance goals; developed program adaptations as needed, conducted staff meetings in order to highlight policy changes, progress towards center goals, and establish information sharing and best practices Provided extreme customer service in all interactions with internal and external customers; welcomed and addressed customer complaints as they occurred while maintaining objectivity Completed case assessments, case documentation, job referrals, and Interviewed Customers Provided extreme customer service in all interactions with internal and external customers Develops and maintain rapport with customer ,Document case records, Provide extreme customer service



Southwest Staffing

• Canada
• Staffing and Recruiting
• 1 - 100 Employee

• Recruiter

  • Aug 2013 - Aug 2014

  • Develop and execute recruiting plans• Managed 12 accounts, over 150 Employees• Network through industry contacts, association memberships, trade groups and employees.• Administrative duties and bookkeeping• Interview all possible candidates• Administer trainings for all clients and employees• Work with Hiring managers and HR departments of all companies• Effectively and Efficiently fill all open positions• • Develop and execute recruiting plans• Managed 12 accounts, over 150 Employees• Network through industry contacts, association memberships, trade groups and employees.• Administrative duties and bookkeeping• Interview all possible candidates• Administer trainings for all clients and employees• Work with Hiring managers and HR departments of all companies• Effectively and Efficiently fill all open positions•



Enterprise Rent-A-Car

• United States
• Real Estate

• Rental Agent

  • Apr 2010 - Jun 2013

  Daily rental operations and sales of insurance products and upgrades Assist management in training of new hires and interns on day to day operations and computer system training as full time associate.Assist management with schedule making Assist management with vehicle repair reports and delivery dates Daily reconciliation of inventory and updates to network inventory list Received airport market training with Tri-brand system and inventory Received recognition for outstanding customer service from General Manager of the North American group due to completely satisfied customers.