Security Professional

• May 2023 - Present

Security Guard

• Apr 2008 - May 2023

Head Concierge - Renaissance at North Hill

• Apr 2008 - Aug 2020

Provided life safety coverage for residents, including security and EMS access. ▪ Ensured data input accuracy for cardkey building access system. ▪ Worked with Ultimate Property Management to ensure resident comfort and safety. ▪ Oversaw site response staff to ensure all tasks were completed. Provided life safety coverage for residents, including security and EMS access. ▪ Ensured data input accuracy for cardkey building access system. ▪ Worked with Ultimate Property Management to ensure resident comfort and safety. ▪ Oversaw site response staff to ensure all tasks were completed.

President - Board of Directors

• 2013 - 2015

Facilitating meetings of the governance board of the non-profit. Facilitating meetings of the governance board of the non-profit.

Concierge - Renaissance at North Hill

• Oct 2006 - Apr 2008

Provided security and life safety coverage for residents. ▪ Worked with head concierge and base building staff to ensure resident satisfaction ▪ Responsible for reporting building deficiencies for base building repair. Provided security and life safety coverage for residents. ▪ Worked with head concierge and base building staff to ensure resident satisfaction ▪ Responsible for reporting building deficiencies for base building repair.

Day Controller - Canterra/Ernst & Young Towers

• Nov 2004 - Aug 2006

Provided life safety coverage for client, base building staff, and tenants. ▪ Ensured data accuracy for cardkey building access system and billing. ▪ Worked with base building staff and computerized building control systems. ▪ Oversaw response staff to ensure all training and tasks were completed. Provided life safety coverage for client, base building staff, and tenants. ▪ Ensured data accuracy for cardkey building access system and billing. ▪ Worked with base building staff and computerized building control systems. ▪ Oversaw response staff to ensure all training and tasks were completed.

Response Staff – Canterra/Ernst & Young Towers

• Apr 2004 - Nov 2004

Provided life safety coverage for client and tenants ▪ Worked with controller and base building staff to ensure tenant safety. ▪ Responsible for reporting building deficiencies for base building repair. Provided life safety coverage for client and tenants ▪ Worked with controller and base building staff to ensure tenant safety. ▪ Responsible for reporting building deficiencies for base building repair.

Order Desk/General Office Assistant

• Jun 2002 - Aug 2002

Handled order intake and data entry. ▪ Ensured data accuracy from phone and fax orders. ▪ Provided customer service. Handled order intake and data entry. ▪ Ensured data accuracy from phone and fax orders. ▪ Provided customer service.