Andrew Merriam

Senior District Technology Support Analyst at Nashoba Regional School District
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Contact Information
us****@****om
(386) 825-5501
Location
Leominster, Massachusetts, United States, US
Languages
  • English Native or bilingual proficiency
  • Spanish Professional working proficiency

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Credentials

  • Certified Information Systems Security Professional (CISSP)
    (ISC)²
    Jan, 2019
    - Sep, 2024
  • CompTIA Security+ Certification
    CompTIA
    Dec, 2010
    - Sep, 2024
  • CompTIA Network+ Certification
    CompTIA
    Sep, 2010
    - Sep, 2024
  • CompTIA A+ Certification
    CompTIA
    Apr, 2007
    - Sep, 2024

Experience

  • Nashoba Regional School District
    • Education Management
    • 200 - 300 Employee
    • Senior District Technology Support Analyst
      • Sep 2011 - Present

      Responsible for maintaining systems and data confidentiality, integrity, and availability across the Nashoba Regional School District Responsible for maintaining systems and data confidentiality, integrity, and availability across the Nashoba Regional School District

  • TJX
    • Technical Analyst
      • Mar 2011 - Sep 2011

      • Provided remote support to company employees and store systems • Remotely set up new store systems • Corrected and added to the support knowledge base • Provided remote support to company employees and store systems • Remotely set up new store systems • Corrected and added to the support knowledge base

  • adidas Group
    • United States
    • 1 - 100 Employee
    • Senior Analyst Business Process
      • Sep 2007 - Dec 2010

      • Improved warehouse efficiency by programming and implementing custom reports and user functions that interfaced with the warehouse management system and the Oracle database • Decreased user downtime and repair turnaround time by 83% by cloning the base case image of each computer and storing it on the network to be accessed later for re-imaging purposes • Improved warehouse efficiency by programming and implementing custom reports and user functions that interfaced with the warehouse management system and the Oracle database • Decreased user downtime and repair turnaround time by 83% by cloning the base case image of each computer and storing it on the network to be accessed later for re-imaging purposes

  • Reebok International Ltd.
    • United States
    • 1 - 100 Employee
    • Technical Support Technician
      • Sep 2005 - Sep 2007

      • Increased warehouse productivity and reduced system downtime by 50% through the installation of thin client terminals • Maintained and troubleshot network-related equipment and achieved consistently more than 90% uptime in the hostile warehouse environment • Increased warehouse productivity and reduced system downtime by 50% through the installation of thin client terminals • Maintained and troubleshot network-related equipment and achieved consistently more than 90% uptime in the hostile warehouse environment

Education

  • Fitchburg State University
    Master of Science - MS, Computer Science
  • Assumption College
    Bachelor of Arts - BA, Computer Science

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