Experience

SureTech.com, Inc.

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• Solutions Specialist II

  • Nov 2016 - Present

  Level 3 Helpdesk technician along with Project management responsibilities. I oversee all projects for the company operations and regularly work with vendors to resolve issues or provide new solutions. Level 3 Helpdesk technician along with Project management responsibilities. I oversee all projects for the company operations and regularly work with vendors to resolve issues or provide new solutions.



FlexiSphere

• India
• IT Services and IT Consulting

• Level 2 Systems Administrator

  • Apr 2015 - Sep 2016

  Providing level 3 tech support for McQuilling Partners, Inc. and working on projects to improve communication and technology systems. Work and communicate directly with users to provide support, as well as owning and organizing project work to build on and create new systems. Providing level 3 tech support for McQuilling Partners, Inc. and working on projects to improve communication and technology systems. Work and communicate directly with users to provide support, as well as owning and organizing project work to build on and create new systems.