Experience

The Training Doctor, LLC
• United States
• Business Consulting and Services
• 1 - 100 Employee
• Client Liaison

  • Nov 2019 - Present

HRI Properties
• United States
• Real Estate
• 100 - 200 Employee
• Sales Manager

  • 2009 - Aug 2010


2008 Embassy Suites Charlotte

• Group Rooms Coordinator

  • Oct 2006 - Nov 2008

  www.embassysuitesconcord.com Member of pre-opening management team. Member of Embassy Suites' 2007 Sales Team of the Year. Manage approximately $6 million in group generated room revenue annually. Forecast weekly occupancy to aid in departmental scheduling. Active member of Revenue Team to help maximize revenue based on demand, denials, comp set trends, and area events, to ensure house profit would meet or exceed budget expectations. Build group blocks in reservations system; enter rooming lists to ensure accuracy of reservations and billing. Provide ongoing communication between the client, the hotel, and the sales office insuring all operational standards are met. Monitor and evaluate changes in inventory levels and make adjustments to reduce, increase or hold group block rooms Complete Source of Business report daily. Active role in consideration of prospective groups to ensure effective inventory management and rate strategies. Maintained negotiated rates with local area companies. Working knowledge of OnQ, OnQ Rate and Inventory, OnQ Insider and Delphi. Show less



Embassy Suites Golf Resort

• United States
• Hospitality
• 1 - 100 Employee

• Reservations Supervisor

  • Jan 2001 - Jan 2003

  Confirm and cancel reservations. Maintain group blocks and inventory. Complete travel agent commissions. Track and bill No Shows. Member of Revenue Management team. Prepare work schedules for two reservations agents. Confirm and cancel reservations. Maintain group blocks and inventory. Complete travel agent commissions. Track and bill No Shows. Member of Revenue Management team. Prepare work schedules for two reservations agents.