Ana Ortiz

Child Minder/Casual Admin at Macaulay Child Development Centre
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Contact Information
Location
Greater Toronto Area, Canada, CA

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Experience

    • Canada
    • Non-profit Organizations
    • 1 - 100 Employee
    • Child Minder/Casual Admin
      • Oct 2022 - Present

      ➢ Provided customer service through phone calls and in-person ➢ Appropriately compose emails when responding and forwarding ➢ Always completed all given tasks by supervisors before the end of the day ➢ Maintained an organized work area ➢ Constantly ensures the entire office environment is tidy and stocked full of sanitary materials ➢ Assisted other staff when they seek help ➢ Became knowledgeable and acquired skills needed to obtain an admin position ➢ Established relationships with other staff to encourage collaboration ➢ Regularly communicated with supervisor and team members to report any updates or issues ➢ Aim to improve the quality of work on a daily basis by asking questions and seeking feedback Show less

    • Canada
    • Individual and Family Services
    • 1 - 100 Employee
    • Early Childhood Assistant
      • Jun 2022 - Aug 2022

      ➢ Created strong relationships with children from different age groups of infants to senior preschool ➢ Ensured the health and safety of children through supervision ➢ Performed light housekeeping duties as was needed ➢ Maintained daily and long-term records of children ➢ Assist in planning and implementation of developmental appropriate classroom activities that will enhance the development of each child ➢ Assisted teachers with children to washrooms, prepared tables, performed cleanup and sanitization ➢ Assisted in maintaining child-to-teacher ratios in the classroom ➢ Assisted kitchen staff with meals ➢ Changed diapers and assisted with potty training ➢ Demonstrate patience, flexibility, taking control, consistency, and how to understand children Show less

    • Belgium
    • Construction
    • Sales Associate
      • Oct 2018 - Jun 2022

      ➢ Created attractive merchandise displays with strategic product placement that pulled customers into the store and maximized purchases Increased add-on sales by becoming a master of the store’s inventory, suggesting different items that fit customer needs quickly and efficiently ➢ Built rapport with customers by offering friendly, knowledgeable, and supportive customer service ➢ Greeted 50 customers in-store per day, responding to inquiries, helping with purchase decisions, and providing exceptional customer service ➢ Successfully assisted 10 customers per day in person and via telephone with purchase decisions, transactions, returns, and inquiries ➢ Worked on ladies, men, and mainly kid’s floor ➢ Organized clothing to meet store and customers standards ➢ Maintained fitting rooms to be clean and organized to assist customers with their needs ➢ Ran cash register efficiently during busy shifts ➢ Trained to open and close the cash register ➢ Assisted managers, visual managers, and co-workers ➢ Trained to do visual merchandising on all floors and windows Show less

    • United States
    • Retail
    • 1 - 100 Employee
    • Seasonal Sales Associate
      • Sep 2017 - Nov 2017

      ➢ Greeted and helped customers with a friendly attitude ➢ Organized merchandise to keep the floor clean and satisfy customer standards ➢ Maintained the fitting rooms to assist customers with their needs ➢ Ran cash register efficiently during busy shifts and kept checkout line clean ➢ Greeted and helped customers with a friendly attitude ➢ Organized merchandise to keep the floor clean and satisfy customer standards ➢ Maintained the fitting rooms to assist customers with their needs ➢ Ran cash register efficiently during busy shifts and kept checkout line clean

Education

  • University of Guelph-Humber
    Bachelor of Applied Science - BASc, Early Childhood Education and Teaching
    2019 - 2023

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