Ana Gonzalez
Sales Associate at The Art of Shaving- Claim this Profile
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Topline Score
Bio
Experience
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The Art of Shaving
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United States
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Retail
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100 - 200 Employee
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Sales Associate
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Mar 2015 - Present
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Four Seasons Hotels and Resorts
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Canada
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Hospitality
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700 & Above Employee
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Hostess
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Jan 2017 - Aug 2017
* Seat guests promptly at a table pre-set for the number in the party and according to guest preference. * Set up host/hostess stand, review guest reservation book, and make recommendations as to the set-up of the room, maintain a station chart and cover count for the restaurant while recognizing the maximum workload capacity of each server in order to meet Four Seasons Service standards. * Answer telephones according to Four Seasons standards and take guest reservations or provide information regarding the restaurant or any other hotel service. * Anticipate the needs of guests, respond accordingly to guest inquiries or problems, and recognize regular guests by name and utilize the guest’s name consistently. * Greet and seat guests while coordinating guest reservations and responding to inquiries in an efficient, courteous and professional manner to achieve maximum customer satisfaction while complying with all Four Seasons’ policies. Show less
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Time Square
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Netherlands
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Retail
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1 - 100 Employee
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Sales Associate
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Dec 2013 - Mar 2015
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Education
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Miami Dade College