Ana Cunningham

Travel Advisor at Skylark
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Contact Information
Location
Atlanta Metropolitan Area
Languages
  • Spanish Limited working proficiency
  • English Native or bilingual proficiency

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Experience

    • United Kingdom
    • Design Services
    • 1 - 100 Employee
    • Travel Advisor
      • Aug 2022 - Present

      - Facilitates communications with hotels to guarantee rates and reservations and orchestrate concierge services. - Creates detailed trip itineraries for clients. - Researches locations or places to gather information from trusted resources, and synthesize it in an easily digestible and accessible way for the rest of the teams. - Facilitates communications with hotels to guarantee rates and reservations and orchestrate concierge services. - Creates detailed trip itineraries for clients. - Researches locations or places to gather information from trusted resources, and synthesize it in an easily digestible and accessible way for the rest of the teams.

    • United States
    • Consumer Goods
    • 1 - 100 Employee
    • Customer Support Professional
      • Jan 2022 - Present

      - Addresses customer experiences about purchases and plant care. - Adapts to growing business influx of customer requests. - Addresses customer experiences about purchases and plant care. - Adapts to growing business influx of customer requests.

    • United States
    • Non-profit Organizations
    • 700 & Above Employee
    • Program Associate
      • Jan 2020 - Aug 2022

      - Project manager of deliverables for the school behavioral health initiative. - Translates deliverables into next steps for the public policy team and reports to team on progress meeting in goals. - Develops the annual budget of 800k for the policy program. - Manages and implements subcontracts for independent contractors. Supports administrative operations for the public policy team special projects. - Supervises policy team interns. - Supports administrative operations for the public policy team special projects. Show less

    • United States
    • Individual and Family Services
    • 1 - 100 Employee
    • Social Worker
      • Feb 2019 - Dec 2019

      -Coordinated mental health and medical services for all residents.-Conducted initial and semi-annual psychosocial evaluations with all residents.-Connected clients to supportive community resources based on specific needs.

    • Case Manager
      • Sep 2018 - Feb 2019

      -Client engagement and management with a caseload of 25.-Created a transition plan for clients to move successfully into permeate housing.

    • United States
    • Non-profit Organization Management
    • 100 - 200 Employee
    • Health Home Care Coordinator
      • May 2018 - Sep 2018

      -Conducted medical, behavioral health, and housing assessments to identify the needs of the client. -Coordinated clients benefits, application/recertification, medical appointments. -Completed initial home visits and in-person accompaniment to doctors appointments. -Conducted medical, behavioral health, and housing assessments to identify the needs of the client. -Coordinated clients benefits, application/recertification, medical appointments. -Completed initial home visits and in-person accompaniment to doctors appointments.

    • United States
    • Higher Education
    • 300 - 400 Employee
    • Social Work Intern
      • Aug 2017 - May 2018

      -Worked in a multidisciplinary setting with law and psychology graduate students to shape a "person in environment" perspective for the legal team. -Developed comprehensive biopsychosocial and re-entry plans for clients to ensure a productive reentry back into their community. -Provided case management and supportive services to clients during the legal process. -Worked in a multidisciplinary setting with law and psychology graduate students to shape a "person in environment" perspective for the legal team. -Developed comprehensive biopsychosocial and re-entry plans for clients to ensure a productive reentry back into their community. -Provided case management and supportive services to clients during the legal process.

    • United States
    • Financial Services
    • 1 - 100 Employee
    • Executive Assistant
      • Jun 2017 - Aug 2017

      -Organized personal and professional appointments for the CEO. -Facilitated purchase orders and deliveries. -Oversaw specific accounts payable and receivable, directed by the CEO, using QuickBooks -Organized personal and professional appointments for the CEO. -Facilitated purchase orders and deliveries. -Oversaw specific accounts payable and receivable, directed by the CEO, using QuickBooks

    • United States
    • Primary and Secondary Education
    • 1 - 100 Employee
    • Social Work Intern
      • Aug 2016 - May 2017

      -Provided individualized sessions with middle-school students to improve organizational skills, address problematic behaviors, and build coping skills. -Co-led Social Development class for students with behavioral issues enrolled in the Pathways Program. -Provided individualized sessions with middle-school students to improve organizational skills, address problematic behaviors, and build coping skills. -Co-led Social Development class for students with behavioral issues enrolled in the Pathways Program.

    • United States
    • Government Relations Services
    • 100 - 200 Employee
    • Program Technician
      • Aug 2014 - Aug 2016

      -Responsible for client database management, Medicare billing, aggregating and disseminating client data to hospital partners, and writing quality assurance reports for improved data management. -Designed and executed a team training of the Harmony Mediware database system. -Performed program outreach and engagement with potential clients through hospital visits. -Responsible for client database management, Medicare billing, aggregating and disseminating client data to hospital partners, and writing quality assurance reports for improved data management. -Designed and executed a team training of the Harmony Mediware database system. -Performed program outreach and engagement with potential clients through hospital visits.

    • Emergency Assistance Coordinator
      • May 2012 - Aug 2012

      -Conducted intake interviews and determined service eligibility. -Supervised and trained intake and helpline volunteers. -Developed and supervised case management plans. -Conducted intake interviews and determined service eligibility. -Supervised and trained intake and helpline volunteers. -Developed and supervised case management plans.

Education

  • Columbia University in the City of New York
    Master of Social Work - MSW, Advance Gerneralist Practice & Programming
    2016 - 2018
  • Eckerd College
    Bachelor's degree, Human Development, Family Studies, and Related Services
    2010 - 2014

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