Amy Liu, MS, MLS(ASCP)CM

Senior Medical Technologist at Shriners Children's Chicago
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Location
Greater Chicago Area

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5.0

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Demetra Castillo

Amy is a wonderful laboratory professional and great person. She is hard working, conscientious, efficient and gets along well with others. When faced with a problem, she anticipates tasks that need to be performed and takes initiative to complete them and to prevent future problems. I’ve known Amy for many areas first as a student then as a Laboratory professional and she has shown tremendous potential as a leader in the field!

Diane D. Gillette

Amy is a dependable employee who learns new skills quickly and needs little supervision. She is self-motivated and does excellent work both independently and with others. She was a highly valued member of our team.

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Credentials

  • Talent Development for Coordinators and Leads
    Loyola University Medical Center
    Oct, 2017
    - Sep, 2024
  • Certificate in Lab Management
    American Society for Clinical Pathology (ASCP)
  • LAP Inspection Team Member Training
    College of American Pathologists (CAP)
  • Medical Laboratory Scientist
    American Society for Clinical Pathology (ASCP)

Experience

    • United States
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Senior Medical Technologist
      • Oct 2022 - Present

      Perform all laboratory testing in accordance with standard operating procedures in chemistry, hematology, and immunohematology. Collaborate with other Shriners Hospital Systems in the build and implementation of Dossier. Evaluate laboratory personnel for competency and maintain competency records using Dossier. Maintain CLIA/Joint Commission compliance with laboratory testing and equipment.Update SOPs in document control system (Compliance 360).Troubleshoot and investigate analyzer issues to ensure accuracy and precision of laboratory test results. Participate in Joint Commission inspection.Perform venipuncture for our outpatient clinic and inpatients as needed. Show less

    • Medical Technologist
      • Dec 2021 - Oct 2022

      Generalist in Hematology, Chemistry, Blood Bank.Perform all laboratory testing in accordance with standard operating procedures in chemistry, hematology, and immunohematology.Perform QC, maintenance and troubleshooting as necessary.Participate in proficiency testing as assigned.

    • United States
    • Hospitals and Health Care
    • 300 - 400 Employee
    • Medical Technologist
      • Nov 2022 - Present

      Chemistry - ABL90s, DXI600s, AU680s, RemisolPerform all laboratory testing in accordance with standard operating procedures in chemistry, hematology, and immunohematology.Perform QC, maintenance and troubleshooting as necessary.Participate in proficiency testing as assigned.

    • MT Coordinator - Chemistry
      • Mar 2022 - Nov 2022

      Direct daily operations to effectively utilize resources including staff, equipment, and supplies.Evaluate, validate, and implement new laboratory instrumentation.Evaluate laboratory personnel for competency and maintain competency records using StaffReady.Maintain CLIA/CAP compliance with laboratory testing and equipment.Update SOPs in document control system (PolicyStat), including creation and revision of SOPs forcurrent and new test methodologies.Maintain quality assurance program to ensure regulatory compliance.Troubleshoot and investigate analyzer issues to ensure accuracy and precision of laboratory test results.Perform all laboratory testing in accordance with standard operating procedures in chemistry.Participate in CAP inspections.Inventory management and ordering of supplies and reagents for Chemistry section using Workday. Show less

    • Hospitals and Health Care
    • 700 & Above Employee
    • Technical Specialist
      • Jul 2018 - Mar 2022

      Evaluate, validate, and implement new laboratory instrumentation and collaborate with medical directors through the process.Direct daily operations to effectively utilize resources including staff, equipment, and supplies.Evaluate laboratory personnel for competency and maintain competency records using StaffReady.Maintain CLIA/CAP compliance with laboratory testing and equipment.Update SOPs in document control system, including creation and revision of SOPs for current and new test methodologies.Maintain quality assurance program to ensure regulatory compliance. Troubleshoot and investigate analyzer issues to ensure accuracy and precision of laboratory test results.Key Operator for Beckman Coulter DXI 800, AU5822, and Remisol middleware.Modify and validate Remisol middleware rules for DXI800 and AU5822.Collaborate with LIS colleagues to test changes in Sunquest for autofiling, calculations, comments, and new test codes.Train new employees on laboratory instrumentation.Assign and report proficiency results to CAP, DEQAS.Perform all laboratory testing in accordance with standard operating procedures in chemistry and hematology.Participate in internal and external CAP inspections.Collaborate with the Quality Department in the build and implementation of StaffReady.Inventory management and ordering of supplies and reagents for Chemistry section using PeopleSoft. Show less

    • Shift Supervisor
      • Nov 2013 - Jul 2018

      Direct daily operations of the shift to effectively utilize resources including staff, equipment, and supplies. Manage staff resources to meet the needs of the laboratory including hiring qualified employees.Conduct performance appraisals for 17 employees as well as identify human resource issues and document as needed corrective action.Train new employees on laboratory safety and instrumentation.Point of contact for nursing and medical personnel.Serve as a resource for employee decision making. Perform all laboratory testing in accordance with standard operating procedures in chemistry, hematology, and blood bank. Maintain competency records for staff in Core Lab and Blood Bank with Technical Specialists.Maintain Stroke records and turnaround time using Microsoft Excel and ChartRunner.Participate in Sourcing event to evaluate new instrumentation.Project Manager for 'Timeliness of Critical Results Notification to Physicians' Quality Improvement Project - collaborate with Core Laboratory, Call Center, and nursing unit in an effort to improve the timeliness and documentation of critical results notification to physicians.Mentor/lead employees during emergency downtimes and coordinate with manager and technical specialists.Participate in Core Laboratory Quality Unit meetings.CAP Inspection Team Member. Show less

    • Medical Laboratory Scientist
      • Mar 2011 - Nov 2013

      Generalist in Hematology, Chemistry, Blood Bank.Perform all laboratory testing in accordance with standard operating procedures in chemistry, hematology, and immunohematology.Perform QC, maintenance and troubleshooting as necessary.Participate in proficiency testing as assigned.

    • Benefits Verification Specialist at CVS/Caremark
      • Jan 2010 - Jun 2010

      Conducted detailed benefits and eligibility verification of insurance benefits for plan participants. Identified different plan and therapy requirements for referral process. Validated the demographic and reimbursement information. Conducted detailed benefits and eligibility verification of insurance benefits for plan participants. Identified different plan and therapy requirements for referral process. Validated the demographic and reimbursement information.

    • Utilities
    • 1 - 100 Employee
    • Relief Worker
      • Sep 2009 - Dec 2009

      Provided clerical/administrative support to treasury department. Prepared spreadsheets. Compiled and distributed documents. Provided clerical/administrative support to treasury department. Prepared spreadsheets. Compiled and distributed documents.

    • Patient Technician/Optician
      • Aug 2005 - Dec 2007

      Liaison between patients and doctors. Implemented new inventory system. Managed inventory system training by developing manual and hands-on practicum for employees. Balanced daily transactions. Trained patients in the use and care of contact lenses. Coordinated purchases and returns with vendors. Handled invoicing. Scheduled appointments. Liaison between patients and doctors. Implemented new inventory system. Managed inventory system training by developing manual and hands-on practicum for employees. Balanced daily transactions. Trained patients in the use and care of contact lenses. Coordinated purchases and returns with vendors. Handled invoicing. Scheduled appointments.

Education

  • Rush University
    Masters, Medical Laboratory Sciences
    2008 - 2011
  • University of Illinois Chicago
    Bachelors, Biological Sciences
    2003 - 2007
  • Lab Management University
    Certificate, Lab Management

Community

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