Experience

Oakridge Gardens Nursing Ctr

• Administrative Assistant

  • May 2015 - Present



Outagamie Co-op Services, Inc.

• United States
• 1 - 100 Employee

• Administrative Assistant

  • Mar 2012 - Jan 2014

  *Supported General Manager through personal document management, calendar organization and collateral preparation for meetings.*Designed unique print materials, including advertisements, brochures and retail signs...*Created and maintained spreadsheets using advanced Excel functions and calculations to develop reports and lists.*Designed electronic filing systems and maintained electronic and paper files.



Alta Resources

• United States
• Outsourcing/Offshoring
• 700 & Above Employee

• Customer Service Representative, WellPoint

  • Jan 2011 - Mar 2012

  *Handled customers effectively by identifying needs, quickly gaining trust, approaching complex situations and resolving problems to maximize efficiency.*Demonstrated mastery of customer service call script within specified timeframes.*Assisted in the managing of the company database and verified, edited and modified member information.



Leave of absence

• International Trade and Development
• 1 - 100 Employee

• FULL-TIME CAREGIVER DURING FAMILY MEMBER'S ILLNESS

  • Nov 2008 - Dec 2010

  Cared for grandmother with Dementia.



Galloway Company

• Dairy
• 1 - 100 Employee

• Administrative Assistant

  • Oct 2006 - Nov 2008

  *Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.*Successfully planned and executed corporate meetings, lunches and special events for groups of 100+ employees.*Supplied key cards and building access to employees and visitors.*Composed routine correspondences, reports, forms and a quarterly employee newsletter. *Managed daily office operations and maintenance of equipment.

• FedEx Sales

  • 2003 - 2006