Product Management Specialist

• Oct 2020 - Present

Lead Technical Writer

• Sep 2020 - Oct 2020

My role of work as a Technical Writer*Took the responsibility of creating technical documentation like user guides, instruction manuals andtechnical training videos for an e-commerce platform.*Created a set of 6 user guides, 30+ training videos, 30+ flow diagrams, and UAT (user acceptancetraining) for the internal team to get trained with the backend process of the platform.*Conducted 5 live online sessions with the client for processing the technical instructions and clarifiedthe necessary queries.My role of work as a Website Content Writer*Improvising and maintaining the quality of the website through content strategies using SEO andanalytical tools for all sorts of businesses.*Generating timely reports and promotional content to improvise the site’s market value.*Off page promotions through email communications and other media content generation for the leads and clients. Show less

Content Manager

• Feb 2020 - Aug 2020

My role of work as a Technical Writer *Authored and published more than 15 product manuals, user guides and operational manuals for desktop applications and mobile apps in the post-development stage. *Authored Instructive manuals and SRS(Software Requirement Specification) documents at the pre development stage based on the business requirement of the client. *Regular communication to the developers on the Android and iOS content policy changes and updates. My role of work as a Website Content Writer *Rewritten and updated the entire company’s website (trioangle.com) with all the necessary technical information. *Coordinator for blogs by guiding junior content writers and guidance in constructive content creation for regular social media updates based on the trending market. *Took care of the content quality checks before publishing for all types of content generated in the business. Show less

Freelance Copywriter

• Sep 2019 - Jan 2020

*Handled freelancing for several projects for a period of 5 months. *Created informative documents and business brochures for 4 photography studios. *Regular marketing content generation for social media and blog writings for 4 photography studios. *Website content creation for the few start up businesses which included a photography website, an IT service firm, and a digital LED sector. *Handled freelancing for several projects for a period of 5 months. *Created informative documents and business brochures for 4 photography studios. *Regular marketing content generation for social media and blog writings for 4 photography studios. *Website content creation for the few start up businesses which included a photography website, an IT service firm, and a digital LED sector.

Production and Content executive

• Apr 2018 - Aug 2019

Worked under the production, content and marketing department and have obtained several experiences like bulk data uploads, innovative content creation, technical content creation, technical documents, SRS document preparation, customer email communication, SEO and much more. Learned tools like google AdWords, Google analytics, Google search console, Trello, Slack, and WordPress. Worked under the production, content and marketing department and have obtained several experiences like bulk data uploads, innovative content creation, technical content creation, technical documents, SRS document preparation, customer email communication, SEO and much more. Learned tools like google AdWords, Google analytics, Google search console, Trello, Slack, and WordPress.

Technical Writer

• Jun 2017 - Feb 2018

Developed and improved my skills for handling creative content development, technical content documentation, blog content, website content and social media content. Learned creation and design of SRS document, user guide writing and process flow diagrams. Developed and improved my skills for handling creative content development, technical content documentation, blog content, website content and social media content. Learned creation and design of SRS document, user guide writing and process flow diagrams.

Research Intern

• Dec 2016 - May 2017

Obtained the opportunity to complete the final year project along with the real time work experience in technical content generation and data analysis. Obtained the opportunity to complete the final year project along with the real time work experience in technical content generation and data analysis.