Executive Administrative Assistant

• Jul 2022 - Present

Assistant Office Manager and Marketing Coordinator

• May 2021 - Jun 2022

Administrative and Marketing Specialist

• Aug 2020 - Jun 2022

⦁ Manage and maintained social media medical and cosmetic campaigns gaining a 275% increase in content interactions in just 7 days⦁ Created concise and creative posts for social media through the use of video editing and graphic design⦁ Helped create and send monthly newsletters to our community through the use of Constant Contact⦁ Established a responsive SEO that brought an increase of 48.3% more people to our social media sites in just a week ⦁ Minimized wait time of patient in office through the efficiency of clerical work and record maintenance Show less

Marketing and Communications Intern

• Jun 2020 - Aug 2020

• Project managed social media advertising campaigns alongside the marketing team to see an increase of 1200% profile visits from previous months. • Increased page views by 19% with creating high-quality content and visual ideas for social media campaigns across multiple social media platforms including videography, graphic design, and copywriting. • Gained a 500% increase in followers by creating a solid online presence while keeping up with branding standards and monitored the company’s brand. • Analyzed analytics to determine whether social media campaigns have achieved their objectives. • Created a social media policy and a short-term optimal posting schedule and strategy for a non-profit organization that resulted in a 224% increase in consumers reached. • Engaged with followers, actively communicating with our audience respectfully. • Researched audience behavior to discover social innovations and trends. • Achieved a 17% increase on page likes and a 67% increase in post engagement in a month of social media content across multiple social media platforms. Show less

Special Education Paraeducator

• Jan 2020 - May 2020

• CPI and catheter input certified. • Assisted teachers with their day-to-day for the ILC department. • Worked with students who have severe needs and behavioral problems. • CPI and catheter input certified. • Assisted teachers with their day-to-day for the ILC department. • Worked with students who have severe needs and behavioral problems.

Administrative and Marketing Assistant

• Jun 2019 - Oct 2019

• Arrange company newsletter and website through Wordpress to boost consumer attention by 30% • Developed deposits of revenue checks in Timeslips and deposit into bank to streamline accounting records • Install and process bills, credit card transactions, and invoices in Quickbooks to expand efficiency on financial records by 20% • Supervised employee’s time and expenses in Timeslips, Outlook, and Quickbooks • Book travel and hotel for site visits, interviewees, and conferences for all VP travel Show less

Administrative Assistant

• Feb 2019 - Jun 2019

• Organized and web-filed financial and operational records, invoices, production statements, and bank statements increasing retrieval time by 80% • Advanced data cleanliness by 10% by performing owner and vendor account audits in Energy Plus • Decreased Accounts Payable cycle time by two days by processing and distributing monthly revenue checks to owners • Amended and maintain invoices, joint owner check registers, AP/AR and JIB/Revenue projects daily • Organized and web-filed financial and operational records, invoices, production statements, and bank statements increasing retrieval time by 80% • Advanced data cleanliness by 10% by performing owner and vendor account audits in Energy Plus • Decreased Accounts Payable cycle time by two days by processing and distributing monthly revenue checks to owners • Amended and maintain invoices, joint owner check registers, AP/AR and JIB/Revenue projects daily

Front Desk Receptionist

• Sep 2018 - Jan 2019

Marketing Assistant: • Managed social media websites achieving a 30% increase in views by adding content catered to client’s interests • Increased company page visits on social media by 12% through custom flyers, photos, newsletters, and videos promoting company reputation through Photoshop and Microsoft Office applications • Built relationships with clients through media, public relations, and face-to-face interactions boosting customer satisfaction surveys by 5% Marketing Assistant: • Managed social media websites achieving a 30% increase in views by adding content catered to client’s interests • Increased company page visits on social media by 12% through custom flyers, photos, newsletters, and videos promoting company reputation through Photoshop and Microsoft Office applications • Built relationships with clients through media, public relations, and face-to-face interactions boosting customer satisfaction surveys by 5%

Marketplace Operations Intern

• Nov 2017 - Apr 2018

• Completed a variety of projects from provisioning tracking numbers through websites such as Marchex and Call Measurement to design and optimizing Facebook ads for consumers to find local providers • Devised client portfolios through an expansive understanding and knowledge of Google Forms, Google Documents, and Internal Admins database resulting in 100% decrease in information accuracy issues • Subject matter expert in Internal Admins database management. Trained two interns on use and maintenance of database • Trained in DFP, DCP and submitting inquiries for Media Planning • Efficiently created and maintained social media ads. Proposed ads were chosen as the new face of Healthgrade’s Facebook ads Show less

Data Entry Specialist

• May 2015 - Nov 2017

• Exceeded quota by efficiently analyzing clients credit reports to recognize negative accounts for review by credit bureaus • Built and managed databases of negative accounts, dispute letters, and faxes, verify accuracy of data removal • Exceeded quota of creation of report files (58-60), negative lists, dispute letters, and faxes per day • Subject matter expert in negative lists and database files. Train new employees on how to design database files • Earned Employee of the Month four months after starting employment Show less

Flight Attendant

• May 2014 - May 2015

- Resolve customer dissatisfaction by face-to-face interaction and implementing problem-solving to provide excellent customer service - Inspect and maintain operations in cabin of plane to ensure cabin operations are in adherence to FAA rules and regulations - Drive faster close of airline credit card sales to passengers by being subject matter expert and answering questions as they arise - Keep order and direct passengers to safety in the event of an emergency with the operation of the plane - CPR and medical emergency training in the event of a medical emergency during fligh Show less