Amanda Smith

COO at Bodies in Motion Physical Therapy
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Contact Information
Location
New Alexandria, Virginia, United States, US

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Experience

    • United States
    • Hospitals and Health Care
    • 1 - 100 Employee
    • COO
      • Apr 2016 - Present

    • Director of Clinical Operations
      • Apr 2015 - Mar 2016

    • United States
    • Hospitals and Health Care
    • 700 & Above Employee
    • Administrator- Division of Rheumatology, Immunology and Allergy
      • Nov 2013 - Mar 2015

      • Worked to enhance the clinical operations of the Division of Rheumatology, Immunology, and Allergy to meet goals and standards established by MedStar Georgetown University Hospital.• Developed goals to increase staff productivity.• Responsible for performance and development of three administrative team members.• Assisted Division and Department leadership with physician recruitment.• Acted as liaison between Division of Rheumatology and larger Department of Medicine.• Participated in budget planning, reconciled expense reports, and reviewed and distributed profit and loss statements.• Trained in various medical reporting and coding systems utilized by the hospital and Department of Medicine.

    • Billing Manager
      • Apr 2009 - Oct 2013

      Manage the outgoing service charges and the incoming payments for a privately owned physical therapy practice. Serve as primary resource for practice owner, COO, and other company managers to research and communicate new developments in health care policies, insurance companies, and health care reimbursement. Oversee proper claim submissions, insurance verifications, and pre-authorizations to ensure accurate claim filing on behalf of patients to insurance providers. Schedule and supervise daily functions of front office staff, including billing associates and receptionists.

    • Administrative Assistant
      • Apr 2007 - Apr 2009

      Supported staff of therapists, billing associates, and the COO of a privately owned physical therapy practice. Responsible for greeting patients, answering phones, scheduling appointments, and collecting co-payments. Entered charges and payments into medical software program. Assisted billing staff in the proper entry of the demographics of patients, insurance providers, and referring physicians, and helped to maintain accuracy of this information. Processed incoming payments from insurance companies and patients and provided statements to patients with unpaid balances. Improved office efficiency by developing slate of assigned front office tasks and timetables for completion.

Education

  • Marymount University
    MBA, Business Administration
    2008 - 2010
  • Marymount University
    MS, Health Care Management
    2008 - 2010
  • West Virginia University
    Bachelor of Arts (BA), Psychology/Women's Studies
    2001 - 2006
  • West Virginia University
    Bachelor of Arts - BA, Psychology
    -

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