Alvin Pratama

Managed Services Network Engineer at PT Sinergy Informasi Pratama
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us****@****om
(386) 825-5501
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Credentials

  • Facebook Digital Entrepreneurship
    Digital Talent Scholarship
    Oct, 2020
    - Sep, 2024
  • CCNA
    Cisco
    Nov, 2022
    - Sep, 2024

Experience

  • PT Sinergy Informasi Pratama
    • Indonesia
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Managed Services Network Engineer
      • Sep 2022 - Present

      - Responsible for integration, monitoring, maintenance, and troubleshooting of network device - Understand and maximize the need for Service Level Agreement (SLA) - Communicate and collaborate with internal, 3rd party, and customer - Responsible for monitoring, maintenance, and troubleshooting network infrastructure - Provide security operation support, issue isolation, and troubleshooting for the incident - Responsible for integration, monitoring, maintenance, and troubleshooting of network device - Understand and maximize the need for Service Level Agreement (SLA) - Communicate and collaborate with internal, 3rd party, and customer - Responsible for monitoring, maintenance, and troubleshooting network infrastructure - Provide security operation support, issue isolation, and troubleshooting for the incident

  • PT. Helios Informatika Nusantara
    • Indonesia
    • Information Technology & Services
    • 100 - 200 Employee
    • Network System Engineer
      • Nov 2021 - Jun 2022

      - Troubleshooting and Configuration Aruba Wireless (Instant Access Point) - Do Proof of Concept - Standby to support, troubleshooting and communicate with TAC if needed - Site survey - Troubleshooting and Configuration Aruba Wireless (Instant Access Point) - Do Proof of Concept - Standby to support, troubleshooting and communicate with TAC if needed - Site survey

  • University of Gunadarma
    • Indonesia
    • Higher Education
    • 200 - 300 Employee
    • Assistant Laboratory Hardware
      • Aug 2018 - Oct 2021

      Teaching Computer Engineering (D3) students about hardware and operating systems and Teaching WLAN workshop materials and ASSEMBLING AND OPTIMATION COMPUTER courses Teaching Computer Engineering (D3) students about hardware and operating systems and Teaching WLAN workshop materials and ASSEMBLING AND OPTIMATION COMPUTER courses

Education

  • Gunadarma University
    Bachelor's degree, Computer Systems
    2017 - 2021

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