Experience

Pakistan Institute of Tourism & Hotel Management
• Pakistan
• Hospitality
• 1 - 100 Employee
• Room Division

  • Mar 2016 - Present

Mahi Frozen Food
• Pakistan
• Seafood Product Manufacturing
• Operations Manager

  • Jan 2020 - Sep 2021


Mövenpick Hotels & Resorts

• France
• Hospitality
• 700 & Above Employee

• • Apr 2018 - Jan 2020

• • Mar 2014 - Apr 2018

  Current Position here look after all the hotel and smooth operation at reception, bell desk, valet and all area of the hotel....



Regent Plaza Hotel

• Hospitality
• 1 - 100 Employee

• Duty Manager

  • Sep 2013 - Mar 2014

  Supervises and assign duty roster for F/O attendant, Concierge, Bell Counter, Guest Relations and Business Centre. Responsible for VIP movement in the Hotel. 1.Greets the VIP guests of the hotel. As directed by the Front office Manager, Performs special services for VIP Guest’s. 2.Checks cleanliness of lobby and public areas, lights and as well as front office staff in proper and orderly appearance and behavior. 3.Gives the instructions to the Night Reception, during the high occupancy periods, regarding: walk-in guests and release room blocked because of no- shows. 4.Co-ordinates with all departments concerned in order to maintain Front Office functions properly. 5.Motivates and maintains good staff relations. 6.Answers guests inquires, handles complaints and attend to the needs of the guests. 7.Approves and sign for allowances, rebates etc., as required by Front Office Cashier. 8.Authorizes charges to be made for late departures and/or compliments on them. 9.To discuss all matters that needed to follow up with the next shift Reception Manager. 10.Assigns and Approves Duty roster for all Front desk staffs Show less



Avari Towers Karachi

• Pakistan
• Hospitality
• 1 - 100 Employee

• Guest Services Supervisor

  • Aug 2010 - Sep 2013

  2010 to 2013. 2010 to 2013.



Hotel Mehran Karachi

• Pakistan
• Hospitality
• 1 - 100 Employee

• Night Auditor

  • Aug 2007 - Aug 2010

  • Posts room charges and taxes to guest accounts. • Processes guest charges voucher and credit card vouchers. • Verifies all account postings and balances. • Prepare of End of day procedure. • Run end of day process in property management software (PMS). • Tracks room revenues, occupancy percentages, and other front office statistics. • Prepares a summary of cash, check, and credit card activities. • Summaries results of operations for management. • Understand principles of auditing, balancing, and closing out accounts. Show less