Ali Akbar Mirza

ERP Manager at Premier Housewares Pakistan
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Contact Information
Location
Lahore District, Punjab, Pakistan, PK
Languages
  • English -

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Experience

    • Pakistan
    • Wholesale Import and Export
    • 1 - 100 Employee
    • ERP Manager
      • Jul 2017 - Present

      Providing ongoing live support and maintenance of SAP Business One.Conducting software installation, configuration, and training.Communicating and building consensus with stakeholders.Designing and maintaining business processes and documentation.Defining and documenting implementation scope and design.Customizing and developing reports using Crystal Reports.Defining and documenting requirements for software customization and custom reports.Designing and conducting data migration from legacy systems into SAP Business One.Training, coaching, and mentoring users on the effective use of software.

    • Business Consulting and Services
    • 1 - 100 Employee
    • Freelance Consultant
      • Jan 2004 - Present

      Tabaq Restaurant, Gulberg, Lahore 5 yearsRooster’s Grill, DHA, Lahore. ClosedDefence Rice, Ghazi Road, Lahore. (Whole sellers of Rice and Pulses) 4 YearsGame Zone, Hall Road, Lahore. (Whole sellers of Game Stations and Accessories) 8 YearsGame Source, Hall Road, Lahore. (Retailer of Games DVDs) 1 YearHaji Ghulam Sarwar (Supplier of Sea Food) 1 YearImplemented Own Custom Developed ERP containing complete Inventory, Sales and Accounting System.Has been giving continuous support for the ERP including new development and enhancements to existing.

    • Manager ERP - IT
      • Sep 2011 - Jul 2017

      Managed and worked through all five steps of SAP Implementation1. Project Preparation2. Business Blueprint3. Realization4. Final Preparation5. Go Live & SupportProviding ongoing live support and maintenance of 5 companies for 25 users.Conducting software installation, configuration, and training.Communicating and building consensus with stakeholders.Designing and maintaining business processes and documentation.Defining and documenting implementation scope and design.Customizing and developing reports using Crystal Reports.Defining and documenting requirements for software customization and custom reports.Designing and conducting data migration from legacy systems into SAP Business One.Training, coaching, and mentoring users on the effective use of software.

    • Manager IT-ERP
      • Jan 2016 - Jun 2017

    • Manager IT - ERP
      • Nov 2015 - Feb 2016

      Providing ongoing live support and maintenance of SAP Business One.Conducting software installation, configuration, and training.Communicating and building consensus with stakeholders.Designing and maintaining business processes and documentation.Defining and documenting implementation scope and design.Customizing and developing reports using Crystal Reports.Defining and documenting requirements for software customization and custom reports.Designing and conducting data migration from legacy systems into SAP Business One.Training, coaching, and mentoring users on the effective use of software.

    • United States
    • Consumer Services
    • 1 - 100 Employee
    • IT Helpdesk Manager
      • Sep 2011 - Oct 2015

      Implemented Domain Environment for 50 systems. Implemented File Server, Internet Gateway and Proxy. Developed and migrated an old financial system of FoxPro into Oracle. Evaluated and Implemented Cloud Based POS “Vend POS” for our chain of Retail Book Shops. Evaluated, Configured and implemented Shopify Online E-Commerce solution for our Retail Operations. Administrating the network user accounts and mailboxes, access right for users for shared files and folders. Setting up new user’s desktops, laptops and printers. Administering the Backup, Antivirus Software and maintenance of security and integrity of the resources. Keeping inventory of hardware and software, sourcing, installing and maintaining new hardware and software. Installing and configuring the Hardware and software approved by the company. Maintaining Network documentation, Training users on applications. Managing the IT staff in technical fault analysis and troubleshooting. Ensuring compliance of IT policies lay down by the company. Monitoring and verification of service processes – i.e. backups, patch distribution, network security and alerts. Managing network IP addresses. Under taking other projects when required. Implementation / Monitoring of MIS systems listed as under: HR, Payroll Financial Accounting System Sales & Costing System Payables and Receivables System CCTV System and IP based DVR System Recognition of future MIS needs of the organization. Ensuring timely availability of information to management when and where required through modern means. Secure and reliable Connectivity of different Locations of the organization for sharing of Data and Information.

    • Professional Training and Coaching
    • Software Developer
      • Aug 2002 - Jul 2011

      Successfully implemented small / medium business applications using Oracle Developer 6i as front end and Oracle 10g XE as backend. Developed a complete Inventory, Stocks and Sales for GSM Operators Franchise System. Developed a complete Inventory, Sales and Accounting for Restaurants along with their common warehousing System defined for the any Restaurant daily operations. Assisted my team leader, developing customized applications like Financials, Inventory Systems, Payrolls, POS etc. for different types of Industries and according to the needs of respective trade for more than 25 clients.

    • Canada
    • Restaurants
    • 1 - 100 Employee
    • Software Developer / IT Support
      • Apr 2006 - Nov 2009

      Developed a complete Inventory, Sales and Accounting System for Restaurants independently. Developed and implemented the independent Sales Tax system for Sales Tax returns. Performed monthly audits with Accounts departments to ensure strict adherence to company policies. Developed more Modules for better Management on Demand basis. Reports Generation, Data Verification of Sales, Purchasing, and Inventories at different stages. Adopted the right methods to get best out of the MIS System and conducted trainings of these methods. Redesigned the warehouse book keeping standards. Maintained the complete inventories of hardware of the company at different branches

    • IT Helpdesk
      • Jun 2000 - Jul 2002

      Maintained LAN and Workstations. User Complaints, Log generation along with documentation for Compliance & Audit. Providing Desktop Support and managed all technology related issues. Build their MIS Reports Generation System related to different departments like Pathology Laboratory, Admin Office, Information Desk and Accounts & Finance Department.

Education

  • BISE, Lahore
    FA, Arts
    2012 - 2012
  • Corvit
    CCNA, Cisco. RHCE Linux.
    2012 - 2012
  • Punjab Board of Technical Education
    Diploma of Associate, Engineering
    1999 - 1999
  • Garrison Boys High School
    Matriculation, Science
    1996 - 1996

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