Alfa Jeanne Feagins

Operations Manager / BPO Liason at Apex Home Health & Hospice
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Contact Information
us****@****om
(386) 825-5501
Location
Gulfport, Mississippi, United States, US

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Credentials

  • Leadership Certification
    Qualfon
    Apr, 2017
    - Sep, 2024
  • HIPAA 101 Training
    Compliancy Group
    May, 2021
    - Sep, 2024

Experience

  • Apex Home Health & Hospice
    • United States
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Operations Manager / BPO Liason
      • Sep 2021 - Present
  • Seahaven Business Solution
    • Philippines
    • Outsourcing and Offshoring Consulting
    • 1 - 100 Employee
    • Program Manager
      • Nov 2017 - Dec 2020
  • Qualfon
    • United States
    • Outsourcing and Offshoring Consulting
    • 700 & Above Employee
    • Training and Quality Manager
      • Apr 2015 - May 2017
  • TeleTech
    • Denmark
    • Appliances, Electrical, and Electronics Manufacturing
    • Training Manager
      • Sep 2014 - Mar 2015

    • Training Supervisor
      • Sep 2012 - Sep 2014

    • Senior Quality Assurance Specialist
      • Apr 2011 - Sep 2012

    • Sales Team Lead
      • Aug 2010 - Apr 2011

    • Quality Assurance Champion
      • Jul 2008 - Mar 2011

    • Quality Assurance Specialist
      • Dec 2006 - Jun 2008

  • Sykes Asia
    • Technical Support Representative
      • Nov 2003 - Dec 2006

Education

  • Silliman University
    Bachelor of Science in Business Computer Applications
    1997 - 2001

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